Patient Rights and Responsibilities (Home Care Clients’ Bill of Rights)

Gives every patient, during the initial evaluation visit and before care starts, a written notice of the North Carolina Home Care Clients’ Bill of Rights and the federal home health patient rights, the patient’s responsibilities, the Agency’s transfer and discharge policies, and the contacts for complaints (the administrator, the Agency, and the Division of Health Service Regulation hotline), with a signed receipt kept in the record, an oral explanation in the patient’s own language, and a copy to a patient-selected representative within 4 business days.