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Change of Ownership, Agency Closure, and Custody of Records

Sets out the steps for a change of ownership or name and for closing the Agency or a service: written notice to the Division of Health Service Regulation at least 30 days before a change of ownership or name, Medicare enrollment filings, safe transfer of every patient with at least 48 hours notice, and written notice to the Department of where records will be stored for the full retention period.

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About this policy
Policy number
NC-HH-GOV-06
Version
1.0
Main rule
10A NCAC 13J .0903(f)
Library
North Carolina home health · 57 policies
Category
Governance
Sections
18

In short

  • If the Agency changes owners or closes, patients get written notice and help moving to another provider.
  • No service is reduced or stopped without at least 48 hours’ notice, unless the patient agrees, there is a danger to the patient or staff, or the physician ends the services.
  • Keep caring for patients and writing your notes until the transfer date.
  • Never take, destroy or throw away patient or personnel records. They are kept safely for years after closure.

What's inside

18 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (10A NCAC 13J .0903(f) and .1401(f); 42 CFR §484.110(c)(2))
  • 5. Change of Ownership or Name
  • 6. Ending a Service
  • 7. Planned Closure
  • 8. Notice and Transfer for Every Patient
  • 9. Custody of Records After Closure
  • 10. Unplanned Closure
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Has the Agency changed ownership, corporate structure or name? Show me the notice to the Division.
  • If the Agency closed tomorrow, who would hold the records, and how would you tell the Division?

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