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Agency Director, Order of Authority, Service Supervisors, and Clinical Manager

Sets the qualifications, authority and duties of the agency director (the administrator), the written order of authority when the director is absent, the supervisor designated for each home care service, and the supervising nurse who is also the clinical manager. Requires written notice to the Division of Health Service Regulation within five working days if the agency director position becomes vacant.

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About this policy
Policy number
NC-HH-GOV-02
Version
1.0
Main rule
10A NCAC 13J .1001(b)
Library
North Carolina home health · 57 policies
Category
Governance
Sections
19

In short

  • Our agency director is Pat Sample. When the director is away, Jo Sample is in charge.
  • Our supervising nurse is Robin Sample, RN. The alternate is Casey Sample, RN.
  • A registered nurse is always available while aides are caring for patients. Call (919) 555-0199 after hours.
  • Each service, such as therapy or social work, has a named supervisor. Ask the office who yours is.
  • Only a registered nurse does aide assessments and aide supervisory visits.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (10A NCAC 13J .1001(b) to (e); 42 CFR §484.105(b) and (c))
  • 5. Qualifications of the Agency Director
  • 6. Duties of the Agency Director
  • 7. Order of Authority When the Director Is Absent
  • 8. Service Supervisors
  • 9. Supervising Nurse and Clinical Manager
  • 10. Registered Nurse Availability While Care Is Given
  • 11. Vacancies and Changes
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • Who is your agency director, and how does that person meet the qualifications in 10A NCAC 13J .1001(b)?
  • Who is in charge when the agency director is away? Show me the written order of authority.

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