Management of Emergency Care Situations in the Home
Sets what every worker does in a medical or other emergency in a client's home: call 911 first, give first aid within training, stay with the client, call the office and the on-call supervisor, and tell the family. Covers the Emergency Information Sheet kept in each home, specific emergencies, a client who does not answer the door, portable do-not-resuscitate orders and MOST forms, a death in the home, and follow-up and reporting.
About this policy
- Policy number
- NC-HC-SAF-02
- Version
- 1.0
- Main rule
- 10A NCAC 13J .1001(a)(5)
- Library
- North Carolina home care · 50 policies
- Category
- Emergency preparedness
- Sections
- 20
In short
- In any emergency, call 911 first, then stay with the client.
- Give EMS the Emergency Information Sheet and any original DNR or MOST form.
- Call the office or (919) 555-0199 as soon as the client is attended.
- If a client does not answer the door, call the office and wait; do not force entry.
- Complete an incident report before the end of your shift.
What's inside
20 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (10A NCAC 13J .1001(a)(5))
- 5. Emergency Information Sheet
- 6. Steps in Any Emergency
- 7. Specific Emergencies
- 8. Client Does Not Answer the Door
- 9. Portable DNR Orders, MOST Forms and CPR
- 10. Clients Receiving Hospice Care
- 11. Death in the Home
- 12. After the Emergency
- 13. Responsibilities
- 14. Records and Compliance Monitoring
- 15. Staff Training
- 16. References
- 17. Related Policies and Forms
- 18. Approval
- 19. Revision History
An inspector may ask
- Show me your policy on management of emergency care situations in the home.
- Where is the emergency information for this client kept in the home?
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