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Licensure, License Changes, and Notices to the Division of Health Service Regulation

Keeps the Agency's home care license valid: one license for each premises, renewed before it expires on December 31, posted where the public can see it, and covering every service the Agency provides. Sets out each change DHSR must be told about and when, how clients are told within 10 days of a change to the license, and what the Agency does if it stops a service or closes.

Preview: full text with a package
About this policy
Policy number
NC-HC-GOV-03
Version
1.0
Main rule
G.S. 131E-138
Library
North Carolina home care · 50 policies
Category
Governance
Sections
17

In short

  • The Agency may provide only the services listed on its North Carolina home care license.
  • Never offer a client a service the Agency is not licensed for, such as nursing care. Ask the office if you are unsure.
  • The license is renewed every year before December 31 and is posted at the office.
  • If the license is changed or suspended, every client is told within 10 days.
  • Changes such as a new owner, a new service or a new office address are reported to the state in advance.

What's inside

17 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (G.S. 131E-138)
  • 5. Keeping the License Valid
  • 6. Changes DHSR Must Be Told About
  • 7. Services the Agency May Provide
  • 8. Telling Clients About a Change in the License
  • 9. Stopping a Service or Closing the Agency
  • 10. Responsibilities
  • 11. Records and Compliance Monitoring
  • 12. Staff Training
  • 13. References
  • 14. Related Policies and Forms
  • 15. Approval
  • 16. Revision History

An inspector may ask

  • Show me your current license. Does it list every service you are providing today?
  • Have you changed ownership, name, address, services or service area since your last survey? Show me the notices you sent.

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