Contract Services and Arrangements with Other Agencies
Requires a written agreement, signed by both parties and containing the ten items in 10A NCAC 13J .1111, whenever another agency or individual provides services for the Agency; makes sure contract staff meet the same requirements as Agency staff and are supervised; keeps a complete client record at the Agency; and requires each agreement to be reviewed every year.
About this policy
- Policy number
- NC-HC-HR-07
- Version
- 1.0
- Main rule
- 10A NCAC 13J .1111
- Library
- North Carolina home care · 50 policies
- Category
- Business
- Sections
- 18
In short
- Some services may be provided by staff of another agency under a written contract.
- Contract staff must meet the same requirements as Agency staff, including checks and training.
- Contract staff follow the client's plan of care and are supervised by the Agency.
- Contract staff return their service notes to the Agency so the client's record is complete.
- Report any problem with a contract worker to your supervisor.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (10A NCAC 13J .1111)
- 5. What the Written Agreement Contains
- 6. Before Contract Services Start
- 7. Supervision and Oversight
- 8. Annual Review
- 9. Individual Contractors
- 10. Vendors Who Do Not Provide Client Services
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- Do you use any other agency or individual to provide client services? Show me the signed agreement.
- How do you know contract staff meet the same requirements as your own staff?
See Cura Core with your agency's name on it.
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