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Competency and Supervision of Companion, Sitter, and Respite Staff

Requires documented competency for every task assigned to a companion, sitter or respite worker, and supervision by the designated companion and sitter supervisor through a client contact every three months, a supervisory visit to the home at least every six months, and at least one visit a year while the worker is providing services, each documented with the date, findings and signature. Sets the supervisor's availability and how hands-on needs are referred to the registered nurse.

Preview: full text with a package
About this policy
Policy number
NC-HC-SUP-02
Version
1.0
Main rule
10A NCAC 13J .1504
Library
North Carolina home care · 50 policies
Category
Service delivery
Sections
19

In short

  • Before you do a task, you show your supervisor you can do it, and it is written down.
  • Your supervisor contacts each client every three months.
  • Your supervisor visits each client at home at least every six months, and once a year while you are there.
  • Your supervisor is available by phone during all hours you work, and can come to the home if needed.
  • Tell your supervisor the same day if a client seems to need hands-on help.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (10A NCAC 13J .1504)
  • 5. The Supervisor and Availability
  • 6. Competency Before Assignment
  • 7. Contact and Visit Schedule
  • 8. What the Supervisor Covers
  • 9. Documenting Contacts and Visits
  • 10. Corrective Action
  • 11. When a Client Needs Hands-On Care
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • Who supervises your companions and sitters? Show me the designation.
  • Show me the competency documentation for this companion for each task on the client's task sheet.

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