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Companion, Sitter, Respite, and Homemaker Services

Sets out what companions, sitters, respite workers and homemakers do and never do, the rule that they never touch a client to carry out the plan of care, how the companion and sitter supervisor writes the plan of care and task sheet, how medication reminders, transportation, errands and respite are handled, and what these workers record and report.

Preview: full text with a package
About this policy
Policy number
NC-HC-SVC-03
Version
1.0
Main rule
10A NCAC 13J .1502
Library
North Carolina home care · 50 policies
Category
Service delivery
Sections
20

In short

  • Companions, sitters, respite workers and homemakers never touch the client to give care.
  • Follow the task sheet your supervisor wrote from the plan of care.
  • For medications, give spoken reminders only. Do not hand, open or pour them.
  • Drive clients or run errands only if it is on the plan and you are cleared to drive.
  • If the client needs hands-on help, call your supervisor the same day.

What's inside

20 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (10A NCAC 13J .1502)
  • 5. How These Services Fit the License
  • 6. What These Workers Do
  • 7. The No-Touch Rule
  • 8. Medication Reminders
  • 9. Transportation and Errands
  • 10. Respite
  • 11. Plan of Care and Task Sheet
  • 12. Recording and Reporting
  • 13. Responsibilities
  • 14. Records and Compliance Monitoring
  • 15. Staff Training
  • 16. References
  • 17. Related Policies and Forms
  • 18. Approval
  • 19. Revision History

An inspector may ask

  • Who writes the plan of care for your companion and sitter clients? Show me one.
  • How do your companions know they must not give hands-on care? What do they do if a client needs help with bathing or toileting?

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