Code of Conduct, Professional Boundaries, and Client Property
Sets the standards of conduct for everyone who works in a client's home: respect, dignity and privacy; professional boundaries; honesty in records; no gifts, loans or financial involvement with clients; careful handling of client money, keys and medications; and the duty to report misconduct. Misappropriation of client property, diversion of drugs and fraud are matters the Agency must report to the Health Care Personnel Registry.
About this policy
- Policy number
- NC-HC-ETH-01
- Version
- 1.0
- Main rule
- G.S. 131E-144.3(2)
- Library
- North Carolina home care · 50 policies
- Category
- Ethics
- Sections
- 20
In short
- Treat every client with respect and dignity, and protect their privacy.
- Do not accept money, gifts, loans or property from clients. Small items like a card are fine; tell your supervisor.
- Keep receipts for every errand and return all change.
- Never take or use a client's medicine or belongings.
- Record only what you really did. Report anything that seems wrong to your supervisor.
What's inside
20 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (G.S. 131E-144.3(2))
- 5. Conduct in the Client's Home
- 6. Professional Boundaries
- 7. Gifts, Money and Property
- 8. Medications
- 9. Honesty in Records
- 10. Confidentiality and Privacy
- 11. Conflicts of Interest
- 12. Raising Concerns and Discipline
- 13. Responsibilities
- 14. Records and Compliance Monitoring
- 15. Staff Training
- 16. References
- 17. Related Policies and Forms
- 18. Approval
- 19. Revision History
An inspector may ask
- What do your staff do if a client offers them money or a gift?
- How do aides handle a client's money when they shop for the client?
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