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Infection Prevention and Control Program

Sets out the Agency's documented infection prevention and control program: standard precautions and accepted standards of practice, bag technique and equipment cleaning, transmission-based precautions and respirator use, agency-wide surveillance, investigation and an action plan built into QAPI, reporting of communicable diseases to the local health authority or the Department within the time frames in 19 CSR 20-20.020, staff health and work restrictions (with no Missouri home health tuberculosis-testing rule), and infection control education for staff, patients and caregivers.

Free sample, read in full
About this policy
Policy number
MO-HH-IC-01
Version
1.0
Main rule
42 CFR §484.70 (adopted by 19 CSR 30-26.010(1)(A))
Library
Missouri home health · 57 policies
Category
Infection control
Sections
23
This is the full policy, shown filled in for a sample agency (Sample Agency). The underlined details are where your own agency's details go.

In short

  • Clean your hands when you arrive, before and after care, after removing gloves, and before you leave.
  • Use standard precautions with every patient, and extra precautions when the care plan says so.
  • Report any infection a patient develops to the infection prevention lead within one business day.
  • Some diseases must be reported to the health department quickly. Tell the lead at once if a patient has or may have one.
  • Do not visit patients if you have a fever, vomiting, diarrhea or other signs of a contagious illness. Call the clinical manager.
Sample Agency, LLC
Policy and Procedure Manual

Terms of Reference

This section sets out the standing under which this policy is issued, who owns it, who is bound by it, and how it is kept current. It is not itself a procedure. The obligations begin at Section 1.

ItemDetail
Issued byThe governing body of Sample Agency, LLC
Document ownerRobin Sample, RN, Supervising Nurse
AuthorityAdopted under 42 CFR §484.70 and §484.65, which 19 CSR 30-26.010(1)(A) incorporates by reference for every Missouri-licensed home health agency; 19 CSR 20-20.020 (reporting communicable, environmental and occupational diseases); 29 CFR §1910.134 (respiratory protection); and 29 CFR §1910.1030 (bloodborne pathogens).
Applies toEvery employee, contracted person and volunteer who has contact with patients, their homes, or patient care equipment and specimens, and the clinical manager and Administrator.
StatusMandatory. Adherence is a condition of employment and of any contract for services. No provision may be waived, shortened, or varied by any employee.
Not covered hereThe bloodborne pathogens exposure control plan and hepatitis B vaccination (Policy MO-HH-IC-02). Sharps and medical waste (Policy MO-HH-IC-03). Emerging infectious disease as an emergency (Policy MO-HH-EP-01).
ReviewReviewed by the document owner at least every 12 months and within 30 days of any amendment to a rule cited at Section 19. Each review is recorded at Section 22 whether or not the text changes.
AmendmentAny change requires the approval of the governing body and the issue of a new version number. Superseded versions are retained for at least six years.
DistributionMaster copy held in the policy manual at the Agency office. Available to every staff member it applies to through the policy library and covered at orientation.
QuestionsDirect to the document owner on (573) 555-0100 or office@example.com.

1. Purpose

This policy protects patients, caregivers and staff from infections. "The HHA must maintain and document an infection control program which has as its goal the prevention and control of infections and communicable diseases" (42 CFR §484.70), as "an integral part of the HHA's quality assessment and performance improvement (QAPI) program" (§484.70(b)).

2. Scope

This policy covers infection prevention in every patient home and institutional residence, in Agency vehicles and at the office; surveillance of infections in patients and staff; reporting to public health; staff health; and education.

3. Definitions

The following terms have the meanings given below when used in this policy.

TermMeaning
PatientA person receiving home health services from the Agency. RSMo §§197.400 to 197.478, 19 CSR 30-26.010 and 42 CFR Part 484 all say "patient". MO HealthNet rules say "participant". In this policy these words mean the same person.
Conditions of Participation (CoPs)The federal home health standards in 42 CFR Part 484. 19 CSR 30-26.010(1)(A) incorporates 42 CFR Part 484 by reference for Missouri-licensed home health agencies and requires them to "strictly meet the currently applicable Medicare Conditions of Participation". The CoPs therefore bind the Agency as licensing standards whether or not it is Medicare-certified.
Medicare-certifiedApproved by CMS to take part in the Medicare program. Where this policy says "if the Agency is Medicare-certified", the duty comes from a Medicare program rule (for example OASIS transmission to CMS, Medicare beneficiary notices, or Medicare billing) and not from the licensing standards.
Clinical managerThe qualified person who oversees all patient care services and personnel under 42 CFR §484.105(c). In this manual the clinical manager is Robin Sample, RN, Supervising Nurse, and the alternate clinical manager is Casey Sample, RN, Alternate Supervising Nurse. The Missouri rule names no separate state supervising-nurse role.
Standard precautionsThe infection prevention practices used with every patient, whatever their diagnosis: hand hygiene, personal protective equipment based on expected exposure, respiratory hygiene and cough etiquette, safe injection practices, safe handling of equipment and surfaces, and sharps safety.
Transmission-based precautionsExtra precautions (contact, droplet or airborne) used in addition to standard precautions for patients known or suspected to have certain infections.
SurveillanceThe ongoing, systematic collection, analysis and use of data about infections to find problems and guide action (42 CFR §484.70(b)).
Infection prevention leadThe clinical manager, or a registered nurse the clinical manager designates in writing, who runs the program day to day.
Local health authorityThe county or city health department for the place where the patient lives.
DepartmentThe Missouri Department of Health and Senior Services (DHSS), which licenses and surveys the Agency through Missouri Department of Health and Senior Services, Division of Regulation and Licensure, Bureau of Home Care and Rehabilitative Standards.

4. Policy Statement (42 CFR §484.70 (adopted by 19 CSR 30-26.010(1)(A)))

The Agency maintains and documents an infection control program whose goal is the prevention and control of infections and communicable diseases (42 CFR §484.70). Staff follow accepted standards of practice, including standard precautions, to prevent the transmission of infections and communicable diseases (§484.70(a)). The program includes a coordinated, agency-wide program for the surveillance, identification, prevention, control and investigation of infectious and communicable diseases, with a method for identifying problems and a plan for actions expected to result in improvement and disease prevention, and is part of QAPI (§484.70(b); Policy MO-HH-QA-01). The Agency provides infection control education to staff, patients and caregivers (§484.70(c)), and reports communicable diseases as 19 CSR 20-20.020 requires.

5. Program Leadership

  • The infection prevention lead runs the program, keeps the surveillance log (Form MO-HH-IC-01-A), selects the clinical references the program follows, and reports to the QAPI committee at least each quarter, as the Agency's own standard.
  • The infection prevention lead reviews this program at least once a year and whenever national guidance or the Agency's services change, as the Agency's own standard, and the governing body receives the review (Policy MO-HH-GOV-01).
  • Supplies needed for infection prevention (alcohol-based hand rub, soap and paper towels, gloves, gowns, masks, respirators, eye protection, disinfectant wipes and sharps containers) are kept stocked at the office and in each clinician's supply bag.

6. Standard Precautions in Every Home

Table 1. Standard precautions (42 CFR §484.70(a))
PracticeWhat staff do
Hand hygieneOn entering and before leaving the home, before and after patient contact, before clean or aseptic tasks, after contact with body fluids or contaminated items, and after removing gloves. Use alcohol-based hand rub unless hands are visibly soiled or the patient has an infection such as C. difficile or norovirus, when soap and water are used.
Gloves and other personal protective equipmentGloves for contact with blood, body fluids, mucous membranes, non-intact skin or contaminated items; gowns, masks and eye protection when splashes or sprays are expected. Put on and remove in the correct order and dispose of after each patient.
Respiratory hygiene and cough etiquetteStaff with respiratory symptoms do not visit (Section 12). Offer a mask to a coughing patient or household member when staff must be close.
Safe injection practicesOne needle, one syringe, one time. Single-dose vials for one patient only. Never reuse a syringe or enter a vial with a used syringe.
Sharps safetyUse safety-engineered devices; never recap by hand; discard at once into a sharps container (Policies MO-HH-IC-02 and MO-HH-IC-03).
Cleaning reusable equipmentClean and disinfect reusable equipment (stethoscope, blood pressure cuff, thermometer, scale, pulse oximeter) with an EPA-registered disinfectant after each patient, following the product's contact time.

7. Bag Technique and Equipment

  • The supply bag is placed on a clean, dry, hard surface on a barrier, away from pets and children, and never on the floor or bed.
  • Hand hygiene is performed before going into the bag. Only the items needed are taken out, and nothing goes back in until it has been cleaned.
  • Patients with transmission-based precautions are scheduled last in the day where possible, and only the supplies needed are taken into the home; equipment is left in the home for that patient where practical.
  • Clean and dirty items are kept separate in the vehicle. Bags and vehicle storage areas are cleaned at least weekly, as the Agency's own standard, and whenever soiled.

8. Transmission-Based Precautions and Respirators

  • When a patient is known or suspected to have an infection that needs contact, droplet or airborne precautions, the case manager records it on the plan of care, the aide's written instructions (Policy MO-HH-AID-02) and the schedule, and tells every discipline before the next visit.
  • Where the Agency requires staff to wear N95 or other tight-fitting respirators (for example, for suspected or confirmed tuberculosis disease or other airborne infections), it runs a written respiratory protection program under 29 CFR §1910.134. Each such employee receives a medical evaluation before fit testing or first use, is fit tested before initial use, whenever a different respirator facepiece is used and at least annually thereafter, and receives training that recurs annually.
  • Patients and caregivers are taught the precautions they should take in the home.

9. Surveillance

  • The method for identifying infectious and communicable disease problems (42 CFR §484.70(b)(1)) is this: clinicians report to the infection prevention lead, within one business day as the Agency's own standard, any infection a patient develops or is treated for while under the Agency's care, and the lead records it on Form MO-HH-IC-01-A.
  • Infections tracked include at least urinary tract infections (noting any urinary catheter), surgical site and wound infections, bloodstream infections related to venous access devices, respiratory infections including pneumonia, gastrointestinal infections such as C. difficile, multidrug-resistant organisms, and infections in staff that could spread to patients.
  • The lead uses consistent, nationally recognized definitions for each type of infection, so that rates can be compared over time.
  • Each month the lead counts infections by type, discipline, device and branch, and calculates rates where enough data exist. Each quarter the results go to the QAPI committee with any trend or cluster.

10. Investigation and Action Plan

  1. When surveillance shows a cluster, a rise in a rate, an unusual organism, or an infection possibly linked to Agency care, the lead investigates: reviews the records of the patients and staff involved, observes practice, and looks for a common source.
  2. The lead writes a plan for the appropriate actions expected to result in improvement and disease prevention (42 CFR §484.70(b)(2)), for example retraining, changes in supplies or procedures, or extra supervision, with a person responsible and a date for each action.
  3. The QAPI committee monitors the plan until the problem is resolved, and may make it a performance improvement project (Policy MO-HH-QA-01).
  4. An outbreak, or an illness that may be of public health concern, is reported to the local health authority or the Department within the time 19 CSR 20-20.020 sets (Section 11).

11. Reporting Communicable Diseases

19 CSR 20-20.020(6) requires "A physician, physician's assistant, nurse, hospital, clinic, or other private or public institution providing diagnostic testing, screening or care to any person with any disease, condition, or finding listed in sections (1)-(4) of this rule or who is suspected of having any of these diseases, conditions, or findings" to make a case report to the local health authority or the Department, or cause a report to be made by their designee, within the specified time.

  • The lists of diseases in each category change from time to time. The infection prevention lead keeps the current list from 19 CSR 20-20.020 and the Department's reportable disease pages, and staff check with the lead or the on-call nurse whenever a patient has or may have a reportable disease.
  • A nurse who learns that a patient has, or is suspected of having, a reportable disease tells the infection prevention lead at once. The lead makes the case report as the nurse's designee within the time the rule sets, after checking with the patient's physician whether a report has already been made; duplicate reporting of the same case by providers in the same institution is not required (19 CSR 20-20.020(6)(B)).
  • The report includes the information listed in 19 CSR 20-20.020(7), such as the patient's name, home address, date of birth, the disease diagnosed or suspected, date of onset, the attending physician, laboratory results, and the reporter's name and address.
  • Disclosures to public health authorities are permitted under HIPAA and are recorded for accounting of disclosures (Policy MO-HH-PRV-01).
Table 2. Reporting categories in 19 CSR 20-20.020
CategoryWhen to reportTo whom and how
Immediately reportable diseases or findings, including unusual clusters, outbreaks or unexplained deaths that may be from a deliberate release, and outbreaks of unusual, novel or emerging diseases ((1))Immediately upon knowledge or suspicionThe local health authority or the Department, by telephone (the rule lists 1 (800) 392-0272), facsimile or other rapid communication
Diseases or findings reportable within one day, including outbreaks (including nosocomial) or epidemics of any illness that may be of public health concern ((2))Within one calendar day of first knowledge or suspicionThe local health authority or the Department, by telephone, facsimile or other rapid communication
Diseases or findings reportable within three days ((3))Within three calendar days of first knowledge or suspicionThe local health authority or the Department
Weekly and quarterly reportable findings ((4), (5))Weekly or quarterlyDirectly to the Department

12. Staff Health and Work Restrictions

  • Missouri has no home health rule requiring tuberculosis testing of staff (the Department's tuberculosis testing rule, 19 CSR 20-20.100, applies to long-term care facilities). As the Agency's own standard, following current CDC recommendations for health care personnel, each new employee with patient contact has a baseline tuberculosis screening at hire (a risk assessment, a symptom screen, and a blood test or skin test), and later testing is done after a known exposure or as the program decides; routine annual testing is not required.
  • Staff with fever, vomiting or diarrhea, a new rash, conjunctivitis, a draining wound, or symptoms of a respiratory infection tell the clinical manager before visiting and do not visit until cleared. As the Agency's own standard, staff with fever return only when fever-free for at least 24 hours without fever-reducing medicine, and staff with vomiting or diarrhea only after symptoms have stopped for at least 48 hours, unless the clinical manager sets a different return date on medical advice.
  • Influenza vaccination is offered to staff each year, as the Agency's own standard. Hepatitis B vaccination is offered as Policy MO-HH-IC-02 requires.
  • Staff health information is kept confidential and separate from the personnel file (Policy MO-HH-HR-03).

13. Education for Staff, Patients, and Caregivers

  • Staff receive infection control education at orientation and at least annually, as the Agency's own standard, covering this policy, hand hygiene, personal protective equipment, bag technique, cleaning, transmission-based precautions, device-related infection prevention and reporting (42 CFR §484.70(c); Policy MO-HH-HR-01).
  • Patients and caregivers are taught, as their care requires, hand hygiene, care of catheters, wounds and venous access devices, cleaning of equipment at home, safe disposal of sharps (Policy MO-HH-IC-03), signs of infection to report, and vaccinations (42 CFR §484.70(c)). The teaching and the patient's understanding are documented.
  • Aide supervision checks that aides comply with infection prevention and control policies and procedures (42 CFR §484.80(h)(4)(iv); Policy MO-HH-AID-02).

14. Device and Procedure Care

Care of urinary catheters, wounds, venous access devices, enteral tubes, tracheostomies and respiratory equipment follows the clinical procedure manual (Policy MO-HH-CS-01), which reflects current national guidance. Aseptic technique is used for every sterile procedure, and the need for each invasive device is reviewed with the practitioner at each plan of care review.

15. Emerging Infectious Diseases

An outbreak of an emerging infectious disease is one of the hazards in the Agency's emergency preparedness program (Policy MO-HH-EP-01). In such an event the infection prevention lead follows guidance from the Department and the local health authority on screening, personal protective equipment, visit prioritization and reporting, and keeps staff informed.

16. Responsibilities

Accountability under this policy is allocated as follows.

Who is accountable for what
RoleResponsibility under this policy
Robin Sample, RN, Supervising NurseOwns this policy; designates the infection prevention lead; makes sure staff follow it.
Infection prevention leadRuns surveillance, investigations and action plans; makes communicable disease reports; reports to QAPI; keeps the reportable disease list current.
All clinical staff and aidesFollow standard and transmission-based precautions; report infections and reportable diseases at once; teach patients.
Pat Sample, AdministratorProvides supplies and the respiratory protection program; makes sure the program is resourced.

17. Records and Compliance Monitoring

The surveillance log (Form MO-HH-IC-01-A), investigation reports, action plans, communicable disease reports, respirator fit test and medical evaluation records, and education records are kept for at least six years, as the Agency's own standard; employee medical records are kept as Policy MO-HH-IC-02 requires. Each quarter the infection prevention lead reports infection rates, trends, actions and the results of hand hygiene and bag technique observations to the QAPI committee.

18. Staff Training

All staff with patient contact are trained on this policy at orientation and at least annually. Staff who must wear respirators receive respirator training before first use and annually (29 CFR §1910.134). The infection prevention lead keeps current through continuing education in infection prevention.

19. References

This policy implements the following authorities.

  • 19 CSR 30-26.010(1)(A), Incorporation of 42 CFR Part 484
  • 19 CSR 20-20.020, Reporting communicable, environmental and occupational diseases
  • 42 CFR §484.70, Infection prevention and control
  • 42 CFR §484.65, Quality assessment and performance improvement
  • 42 CFR §484.80(h)(4)(iv), Aide compliance with infection prevention and control
  • 42 CFR §484.102, Emergency preparedness
  • 29 CFR §1910.134, Respiratory protection
  • 29 CFR §1910.1030, Bloodborne pathogens

20. Related Policies and Forms

The following documents are read together with this policy.

ReferenceTitle
Policy MO-HH-IC-02Bloodborne Pathogens Exposure Control Plan and Hepatitis B Vaccination
Policy MO-HH-IC-03Sharps, Medical Waste, and Patient Instruction on Disposal
Policy MO-HH-QA-01Quality Assessment and Performance Improvement (QAPI)
Policy MO-HH-EP-01Emergency Preparedness Program
Policy MO-HH-HR-01Personnel Policies, Qualifications, Orientation, and Performance Evaluation
Policy MO-HH-AID-02Home Health Aide Assignment, Written Instructions, and Supervision
Policy MO-HH-PRV-01HIPAA Privacy and OASIS Confidentiality
Form MO-HH-IC-01-AInfection Surveillance and Follow-Up Log

21. Approval

This policy is adopted by the governing body of Sample Agency, LLC. The effective date, the person who approved it, and the date of approval are shown in the header block and recorded in the signature lines below.

22. Revision History

Every version of this policy, the date it took effect, a summary of what changed, and who approved it is recorded below. Where a rule cited in Section 19 is amended, the amendment is recorded in this table and a new version of this policy is issued.

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