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Scope of In-Home Services and Prohibited Activities

The Agency delivers only the in-home services that MMAC has approved it to provide and that DSDS authorizes in each participant's care plan: respite care, homemaker, chore, basic and advanced personal care, and authorized nurse visits. This policy sets out what each service includes under Missouri rules and the activities the Agency must never perform or bill, including health-related tasks that belong to a nurse or home health aide, transportation, administering medication, household services the participant does not need, and friendly visiting.

Preview: full text with a package
About this policy
Policy number
MO-HC-SVC-02
Version
1.0
Main rule
19 CSR 15-7.021(13)
Library
Missouri home care · 50 policies
Category
Service delivery
Sections
21

In short

  • Do only the tasks on the participant's care plan, for the time authorized by DSDS.
  • Never drive or go out with a participant, give medication, or do nursing tasks.
  • Never clean, cook or shop for other people in the home, or visit only to keep someone company.
  • If a participant asks for something else, explain kindly and call the office.
  • Tell the office when needs change, so the care plan can be reviewed.

What's inside

21 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (19 CSR 15-7.021(13))
  • 5. Services the Agency May Provide
  • 6. Homemaker Activities
  • 6.1 Agreeing the range of activities
  • 7. Chore Activities
  • 8. Respite Care
  • 9. Personal Care
  • 10. Prohibited and Non-Reimbursed Activities
  • 11. When a Participant Asks for Something Else
  • 12. Telling Participants and Workers
  • 13. Responsibilities
  • 14. Records and Compliance Monitoring
  • 15. Staff Training
  • 16. References
  • 17. Related Policies and Forms
  • 18. Approval
  • 19. Revision History

An inspector may ask

  • Which in-home services is the Agency approved to provide, and where is each one described for staff?
  • What does a worker do when a participant asks for a task that is not on the care plan?

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