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Participant Choice, Representatives, Consent, and Advance Directives

Protects the participant's choice of provider and direction over services within the authorized care plan; explains who may act for a participant and how the Agency confirms a representative's authority; sets how the Agency obtains the participant's agreement to services and handles refusals; and requires that, before services start, each participant is told of his or her rights under Missouri advance directive law and the record shows whether the participant has executed an advance directive (PC Manual §2.5).

Preview: full text with a package
About this policy
Policy number
MO-HC-CR-03
Version
1.0
Main rule
19 CSR 15-7.021(18)(O)3
Library
Missouri home care · 50 policies
Category
Client rights
Sections
18

In short

  • Participants choose their provider. If one wants to change, tell your supervisor the same day.
  • Take instructions only from the participant, or from someone the office has confirmed can act for them.
  • Explain each task before you start. If the participant says no, do not push. Write it down and tell your supervisor before the end of your shift.
  • Never witness, fill in or give advice about an advance directive. Refer the participant to the supervisor.
  • In an emergency, call 911 first. Give the responders any do-not-resuscitate (OHDNR) form or identification the participant has.

What's inside

18 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (19 CSR 15-7.021(18)(O)3)
  • 5. Choice of Provider
  • 6. Direction Over Services Within the Care Plan
  • 7. Representatives
  • 8. Agreement to Services and Refusals
  • 9. Advance Directive Information Before Services Start
  • 10. What Workers Do About Advance Directives and OHDNR Orders
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • Show me where this participant's record documents that, before services began, the participant was informed of advance directive rights and whether one was executed.
  • A daughter says she has power of attorney and wants services changed. What do you do?

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