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Misappropriation, Falsification, and Protecting Participants During an Investigation

How the Agency reports misappropriation of participant property or funds and falsification of service delivery documents, and how it protects participants whenever an employee is accused of abuse, neglect, exploitation, misappropriation or falsification: removing the worker from the participant, keeping services going, preserving records, cooperating with DHSS and MMAC investigators, the Agency's own review, outcomes, repayment and protection from retaliation.

Preview: full text with a package
About this policy
Policy number
MO-HC-ANE-03
Version
1.0
Main rule
RSMo 192.2480
Library
Missouri home care · 50 policies
Category
Safeguarding
Sections
18

In short

  • Taking a participant's money or belongings, or falsifying visit records, is a crime. Report any suspicion to DHSS at 1-800-392-0210.
  • Tell the office the same day if EVV records look wrong. Suspected EVV falsification must reach MMAC within two business days.
  • If you are accused, you will be taken off that participant's case while it is looked into. Do not contact the participant.
  • Answer investigators truthfully and never change, delete or add to any record.
  • No one may punish you or the participant for reporting.

What's inside

18 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (RSMo 192.2480)
  • 5. Reporting
  • 6. Immediate Protective Actions
  • 7. Cooperating With Investigations
  • 8. The Agency's Own Review
  • 9. Outcomes
  • 10. No Retaliation and Confidentiality
  • 11. Responsibilities
  • 12. Records and Compliance Monitoring
  • 13. Staff Training
  • 14. References
  • 15. Related Policies and Forms
  • 16. Approval
  • 17. Revision History

An inspector may ask

  • An aide is accused of taking a participant's money. What happens before the aide's next visit?
  • How do you make sure the participant still gets services while the aide is off the case?

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