Designated Manager, Administrative Supervisor, and Registered Nurse
Names and qualifies the three roles Missouri requires of an in-home services provider: the designated manager MMAC approves, the administrative supervisor who supervises day-to-day service delivery, and the registered nurse responsible for clinical integrity. Sets out how the designated manager is hired, certified through MMAC and kept current, and what happens when a key person changes.
About this policy
- Policy number
- MO-HC-GOV-02
- Version
- 1.0
- Main rule
- 19 CSR 15-7.021(14)
- Library
- Missouri home care · 50 policies
- Category
- Governance
- Sections
- 18
In short
- Pat Sample is the designated manager MMAC approved. This person directs records, hiring, training and checking that services were delivered.
- The administrative supervisor oversees your day-to-day work, reviews your visit records every month and evaluates you once a year at a participant's home.
- The Agency's registered nurse, Robin Sample, RN, oversees training and clinical questions. Call (573) 555-0113 with nursing questions.
- If any of these people change, the Agency tells MMAC right away.
- Ask the office who to call if you are not sure who your supervisor is.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (19 CSR 15-7.021(14))
- 5. Designated Manager
- 6. Administrative Supervisor
- 7. Registered Nurse
- 8. Hiring a Designated Manager
- 9. Continuing Education
- 10. Changes and Vacancies
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- Who is your designated manager? Show me the MMAC certificate and proof of the annual MMAC training.
- Who is your administrative supervisor, and which qualification in 19 CSR 15-7.021(19)(B) does that person meet?
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