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Volunteer Program

Sets out how the Agency recruits, screens, orients, trains, assigns, supervises and keeps volunteers; gives each volunteer the health and safety information Michigan requires; makes sure volunteer services follow the written plan of care; and documents volunteer hours, the 5 percent level of activity and the cost savings Medicare requires.

Preview: full text with a package
About this policy
Policy number
MI-HSP-VOL-01
Version
1.0
Main rule
Mich. Admin. Code R 325.45361
Library
Michigan hospice · 59 policies
Category
Human resources
Sections
19

In short

  • Volunteers are part of the hospice team. Do only the tasks in your role and in the patient's plan of care.
  • Finish orientation, background check and TB screening before your first visit.
  • Wash your hands, stay home if you are sick, and know what to do in an emergency.
  • Record your hours after every visit. Tell Quinn Sample at once about any change in the patient or any concern about abuse.
  • Never give medicines, handle the patient's money or accept gifts.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (Mich. Admin. Code R 325.45361; 42 CFR §418.78)
  • 5. Recruitment and Retention
  • 6. Screening
  • 7. Orientation and Training
  • 8. Roles
  • 9. Assignment and Supervision
  • 10. Level of Activity and Cost Savings
  • 11. Ending a Volunteer's Service
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • Who is your volunteer services director, and show me the volunteer program description.
  • Show me this volunteer's orientation, health and safety information and competency assessment.

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