Patient Rights and Responsibilities
Sets out how the Agency tells every patient and representative about the patient's rights and responsibilities and the Agency's transfer and discharge policies during the initial evaluation visit, before any care is given; how it obtains the signed receipt; how it reaches a patient-selected representative within 4 business days; who may exercise a patient's rights; and how staff protect each right listed in 42 CFR §484.50(c) in daily practice, including the state home health hotline and the local advocacy and quality contacts each patient must be given.
- Policy number
- MI-HH-PR-01
- Version
- 1.0
- Main rule
- 42 CFR §484.50
- Library
- Michigan home health · 57 policies
- Category
- Client rights
- Sections
- 24
In short
- Give the rights notice and the resource insert at the first visit, before any hands-on care or teaching.
- Get the signed receipt. If the patient chose a representative who was not there, send the notice within 4 business days.
- Every patient has the right to respect, to be free from abuse and neglect, to take part in care decisions and to complain without reprisal.
- Report any sign of abuse, neglect or theft to the clinical manager and to Centralized Intake right away.
- A patient who asks for the record gets it free at the next visit or within 4 business days.
What's inside
24 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (42 CFR §484.50)
- 5. Giving the Notice of Rights
- 5.1 At the Initial Evaluation Visit
- 5.2 Notice to a Patient-Selected Representative
- 5.3 When the Patient Cannot or Will Not Sign
- 6. Who May Exercise the Patient’s Rights
- 7. The Rights of Each Patient
- 8. Payment Information
- 9. State Hotline and Local Resource Contacts
- 9.1 State Home Health Hotline
- 9.2 Resource Entities for the Patient’s Area
- 10. Protecting Rights During Care
- 11. Patient Responsibilities
- 12. Responsibilities
- 13. Records and Compliance Monitoring
- 14. Staff Training
- 15. References
- 16. Related Policies and Forms
- 17. Approval
- 18. Revision History
An inspector may ask
- Show me the rights notice you give at the initial evaluation visit and the signed receipt in this patient’s record.
- This patient chose a representative. When and how did the representative get the written notice?
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