Volunteer Program and Volunteer Coordinator
Sets out how the Agency recruits, screens, trains and supervises volunteers, the 16 training topics Louisiana requires, quarterly in-service, the duties of the volunteer coordinator, and how the Agency measures and documents that volunteer services equal at least 5 percent of its total hours of service.
About this policy
- Policy number
- LA-HSP-VOL-01
- Version
- 1.0
- Main rule
- LAC 48:I §8217.Q, R
- Library
- Louisiana hospice · 60 policies
- Category
- Human resources
- Sections
- 21
In short
- Volunteers are part of the hospice team. Quinn Sample coordinates them.
- Every volunteer completes the required training before working with patients and is offered in-service every quarter.
- Volunteers work only in assigned roles, under the supervision of an Agency employee.
- Volunteers keep strict confidentiality, record what they did, and tell their supervisor about any change they notice.
- Volunteer hours must be at least 5 percent of the Agency’s hours of service, so every volunteer hour is recorded.
What's inside
21 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (LAC 48:I §8217.Q, R)
- 5. Recruitment and Retention
- 6. Qualifications and Screening
- 7. Training
- 8. Quarterly In-Service
- 9. Volunteer Roles and Responsibilities
- 10. Supervision
- 11. The Volunteer Coordinator
- 12. Level of Volunteer Activity
- 13. Documentation and Cost Savings
- 14. Responsibilities
- 15. Records and Compliance Monitoring
- 16. Staff Training
- 17. References
- 18. Related Policies and Forms
- 19. Approval
- 20. Revision History
An inspector may ask
- Who is your volunteer coordinator, and is that person an employee?
- Show me the training record for this volunteer, covering each required topic.
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