Compliance, Marketing, Referrals and Prohibited Solicitation

Sets out the Agency’s duties to the community under Louisiana’s hospice rules: accepting orders only from physicians, factual advertising, no door-to-door solicitation, never harassing or coercing anyone to choose or change hospice, never admitting a patient who is not terminally ill, plus professional boundaries, gifts, relationships with referral sources, federal fraud and abuse laws and the Agency’s compliance program.

Preview: full text with a package

About this policy

Policy number: LA-HSP-ETH-01
Version: 1.0
Main rule: LAC 48:I §8235.D.1
Library: Louisiana hospice · 60 policies
Category: Ethics
Sections: 19

In short

We accept orders to assess or admit a patient only from a licensed physician or an authorized physician representative, such as a hospital discharge planner.
Never go door to door looking for patients, and never pressure anyone to choose or change hospice.
Use only true, factual information when you talk about the Agency or hospice care.
Never offer or accept anything of value for referrals, and do not accept gifts of more than token value from patients or families.
Report any concern to your supervisor or the compliance officer. You will not be punished for reporting in good faith.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package

Terms of Reference
1. Purpose
2. Scope
3. Definitions
4. Policy Statement (LAC 48:I §8235.D.1)
5. Duties to the Community
6. Dealings With Patients and Families
7. Advertising and Marketing
8. Relationships With Referral Sources and Facilities
9. Fraud and Abuse Laws
10. The Compliance Program
11. Reporting Concerns and No Retaliation
12. Responsibilities
13. Records and Compliance Monitoring
14. Staff Training
15. References
16. Related Policies and Forms
17. Approval
18. Revision History

An inspector may ask

From whom do you accept orders to assess or admit a patient?
Show me your advertising and marketing materials. Who checks they are factual?

Louisiana hospice

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Rules it follows

LAC 48:I §8235.D.1LAC 48:I §8235.D.1.a-d, h, j-kLAC 48:I §8203.C.2.fLAC 48:I §8207.A.4, 11LAC 48:I §8221.C.15-16LAC 48:I §8235.D.2.c-eLAC 48:I §8217.A.2.eLAC 48:I §8229.C.142 U.S.C. §1320a-7b(b)42 CFR §1001.95231 U.S.C. §3729 et seq.42 U.S.C. §1395nn42 U.S.C. §1320a-7a(a)(5)

Forms included

LA-HSP-ETH-01-A Annual Compliance and Conflict of Interest Attestation

Read a sample in full

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