Hours of Operation, Agency Premises, Geographic Service Area, and Operational Requirements
Sets out the Agency's posted business hours (fully operational at least eight hours a day, five days a week between 7 a.m. and 6 p.m.), 24-hour availability of patient care and of a registered nurse by telecommunications, the rules for the Agency's premises, the 50-mile geographic service area, and the other operating requirements in LAC 48:I §9115.B that keep the Agency operational and lawfully licensed.
About this policy
- Policy number
- LA-HH-GOV-05
- Version
- 1.0
- Main rule
- LAC 48:I §9115
- Library
- Louisiana home health · 57 policies
- Category
- Governance
- Sections
- 18
In short
- Our office is open during posted hours, at least eight hours a day, five days a week.
- Patients can get care 24 hours a day, and a registered nurse can always be reached by phone.
- We only serve patients who live within 50 miles of our main office.
- We never share office space with a business that is not in health care.
- Send after-hours calls to (225) 555-0199.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (LAC 48:I §9115)
- 5. Business Hours and Posting
- 6. Availability 24 Hours a Day
- 7. Agency Premises
- 8. Geographic Service Area
- 9. Other Operating Requirements
- 10. Prohibited Conduct
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- What are your posted business hours, and where are your hours and emergency contact procedures posted?
- How is a registered nurse available to patients and staff after hours?
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