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Electronic Visit Verification for Louisiana Medicaid Home Health Services

Sets out how the Agency uses electronic visit verification for Louisiana Medicaid nursing and therapy visits rendered in the home, as the 21st Century Cures Act and the LDH EVV Policy and Procedures (revised March 9, 2026) require, including the written internal policies LDH requires, clocking in and out, credentials, manual entries and edits, the connectivity test form, the utilization threshold, and ending access.

Preview: full text with a package
About this policy
Policy number
LA-HH-BUS-03
Version
1.0
Main rule
42 U.S.C. §1396b(l)
Library
Louisiana home health · 57 policies
Category
Business
Sections
21

In short

  • Clock in when you arrive and clock out when you leave at every Louisiana Medicaid visit.
  • Never share your EVV password or log in as someone else. That is fraud.
  • If you miss a clock-in or clock-out, tell the office the same day and sign the correction.
  • Only a supervisor, in person, can fill out a connectivity test form for a home with no signal.
  • A broken phone or no data plan is not a reason for a manual entry.

What's inside

21 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (42 U.S.C. §1396b(l))
  • 5. Visits That Require EVV
  • 6. The Agency's Written EVV Policies
  • 7. Clocking In and Out
  • 8. Credentials
  • 9. Missed Clock-Ins, Manual Entries, and Edits
  • 10. Locations Without Connectivity
  • 11. Utilization Threshold and Monitoring
  • 12. Third-Party EVV Systems
  • 13. Attestations, Training, and Ending Access
  • 14. Responsibilities
  • 15. Records and Compliance Monitoring
  • 16. Staff Training
  • 17. References
  • 18. Related Policies and Forms
  • 19. Approval
  • 20. Revision History

An inspector may ask

  • Which of your visits must be recorded in EVV, and which system do you use?
  • Show me the signed EVV attestation for this nurse.

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