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Authorized Healthcare Provider Orders, Verbal Orders, and Signatures

Sets out who may order home health services, who at the Agency may take a verbal or telephone order, how orders are written down, read back and recorded in the plan of care, and how the Agency gets every plan of care and verbal order signed by the authorized healthcare provider within its own target and never later than the 60 days Louisiana allows.

Preview: full text with a package
About this policy
Policy number
LA-HH-ORD-01
Version
1.0
Main rule
LAC 48:I §9123.C.1
Library
Louisiana home health · 57 policies
Category
Clinical tasks
Sections
19

In short

  • Give care only as the provider ordered it.
  • Only RNs, therapists (for their own field) and LPNs (within limits) may take a verbal order; aides and office staff never do.
  • Write the order down, read it back, and record the date, time and your signature.
  • Put the order in the plan of care and send it for signature within one business day.
  • The provider must sign within 14 days, and never later than 60 days.
  • If an order is unclear or seems unsafe, do not carry it out; call the provider and the clinical manager.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (LAC 48:I §9123.C.1)
  • 5. Who May Give Orders
  • 6. Who May Take a Verbal or Telephone Order
  • 7. Taking a Verbal Order
  • 8. Signatures and Follow-Up
  • 9. Carrying Out Orders
  • 10. PRN, Standing and Protocol Orders
  • 11. Orders in the Clinical Record
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • Show me the verbal orders for this patient and the date each was signed by the provider.
  • Who in your agency may accept a verbal order? Can an aide or office staff take one?

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