Volunteer Program
Sets up the volunteer program Florida and Medicare require: a coordinator of volunteer services, recruitment and retention, screening, orientation and training before service, defined roles under a designated employee, supervision, and records of each volunteer’s hours and tasks so that volunteer time equals at least 5 percent of paid staff hours, with the cost savings documented.
About this policy
- Policy number
- FL-HSP-VOL-01
- Version
- 1.0
- Main rule
- s. 400.6105(4), F.S.
- Library
- Florida hospice · 60 policies
- Category
- Human resources
- Sections
- 19
In short
- Volunteers are part of the hospice care team and work under Quinn Sample.
- Volunteers are screened and trained before they visit patients.
- Volunteers never give medications, never remove a patient’s medicines from the home and never drive patients in their own cars.
- Record every visit and hour within 7 days.
- Report any change in a patient or any safety concern to the nurse right away.
What's inside
19 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (s. 400.6105(4), F.S.; Rule 59A-38.012, F.A.C.; 42 CFR §418.78)
- 5. The Coordinator of Volunteer Services
- 6. Recruiting and Retaining Volunteers
- 7. Screening and Orientation Before Service
- 7.1 Volunteer orientation and training content
- 8. Roles
- 9. Supervision and Support
- 10. Hours, Tasks, the 5 Percent Level and Cost Savings
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- Who is your coordinator of volunteer services? Show me the job description.
- Show me how you calculate that volunteer hours are at least 5 percent of paid staff hours, and the record of each volunteer’s hours and tasks.
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