Incident Reporting, Investigation, and Adverse Incident Reports to AHCA
Explains what staff must report as an incident, how to report it, who is told, how incidents are investigated and fed into the quality assurance program, and where reports go outside the Agency. In Florida a home health agency must send an adverse incident report to AHCA only for incidents under the care of a home health aide for medically fragile children: electronically within 48 hours after the occurrence on AHCA Form 3110-0011 OL through the AHCA Single Sign On Portal, and to the managed care plan within 48 hours (Rule 59A-8.0099(7), F.A.C.; s. 400.54(2), F.S.). Abuse, neglect, and exploitation go to the Florida Abuse Hotline immediately.
- Policy number
- FL-HH-QA-03
- Version
- 1.0
- Main rule
- Rule 59A-8.0099(7), F.A.C.
- Library
- Florida home health · 57 policies
- Category
- Quality
- Sections
- 21
In short
- Make the person safe first. Call 911 if anyone is in danger or needs emergency care.
- If you suspect abuse, neglect, or exploitation, call the Florida Abuse Hotline yourself, immediately: 1-800-96-ABUSE (1-800-962-2873).
- Call the director of nursing or the on-call nurse before you leave the home.
- Write the facts in the patient's record and complete an incident report before the end of your working day.
- Incidents with home health aides for medically fragile children must reach AHCA within 48 hours, so report them at once.
What's inside
21 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (Rule 59A-8.0099(7), F.A.C.)
- 5. First Steps at the Scene
- 6. Notifying the Practitioner and the Family
- 7. Where Each Type of Incident Goes
- 8. Reports to AHCA for Children Cared For by Home Health Aides for Medically Fragile Children
- 9. Investigation
- 10. Serious Incidents
- 11. Use in the Quality Assurance Program
- 12. No Blame for Reporting
- 13. Confidentiality of Incident Reports
- 14. Responsibilities
- 15. Records and Compliance Monitoring
- 16. Staff Training
- 17. References
- 18. Related Policies and Forms
- 19. Approval
- 20. Revision History
An inspector may ask
- Show me your incident reports for the last quarter and what you did about each one.
- Do you have home health aides for medically fragile children? Show me how and when you reported adverse incidents involving them to AHCA.
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