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Reporting Abuse, Neglect, and Exploitation of Vulnerable Adults and Children

Requires every staff member who knows or suspects that a vulnerable adult or a child is being abused, neglected or exploited to report it personally and immediately to the Florida Abuse Hotline of the Department of Children and Families (s. 415.1034; s. 39.201, F.S.); sets what to report and how, the signs to watch for, what the Agency does when the person suspected is a staff member, the protections for reporters and the penalties for failing to report, and how report records are kept confidential.

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About this policy
Policy number
FL-HC-ANE-01
Version
1.0
Main rule
s. 415.1034, F.S.
Library
Florida home care · 50 policies
Category
Safeguarding
Sections
19

In short

  • If you suspect abuse, neglect or exploitation of a client, any vulnerable adult or a child, you must report it right away.
  • Call the Florida Abuse Hotline yourself: 1-800-96-ABUSE (1-800-962-2873), 24 hours a day. Telling your supervisor is not enough.
  • If someone is in immediate danger, call 911 first, then the hotline.
  • You do not need proof. A reasonable suspicion is enough. Do not question the client or confront anyone.
  • After you report, tell the Administrator and complete the report record the same day.
  • You are protected by law when you report in good faith. Not reporting is a crime.

What's inside

19 sections. The full text comes with the One-time Policy Pack.

Full text with a package
  • Terms of Reference
  • 1. Purpose
  • 2. Scope
  • 3. Definitions
  • 4. Policy Statement (s. 415.1034, F.S.)
  • 5. When to Report
  • 6. How to Report
  • 7. Signs to Watch For
  • 8. When the Person Suspected Is a Staff Member
  • 9. Protection for Reporters and Penalties for Not Reporting
  • 10. Telling Clients How to Report
  • 11. Confidentiality and Sharing Information
  • 12. Responsibilities
  • 13. Records and Compliance Monitoring
  • 14. Staff Training
  • 15. References
  • 16. Related Policies and Forms
  • 17. Approval
  • 18. Revision History

An inspector may ask

  • What would you do if you thought a client's son was taking her money?
  • What is the number for the Florida Abuse Hotline? Do you call it yourself or tell your supervisor?

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