AHCA Inspections, Complaint Investigations, and Plans of Correction
Sets how the Agency cooperates with AHCA licensure surveys, follow-up surveys, complaint investigations and off-site record reviews; explains deficiency classes and fines; requires correction of deficiencies within 30 calendar days and a plan of correction within 10 calendar days when AHCA requires one; and keeps inspection reports for three years and available to clients on request.
About this policy
- Policy number
- FL-HC-GOV-03
- Version
- 1.0
- Main rule
- s. 408.811, F.S.
- Library
- Florida home care · 50 policies
- Category
- Governance
- Sections
- 18
In short
- AHCA inspections are unannounced and can happen any day. Be ready every day.
- If a surveyor arrives, ask for identification and call the Administrator at once.
- Answer questions honestly. If you do not know, say so and refer the surveyor to the Administrator.
- Never change, add to or remove a record because an inspection is going on.
- Clients and families may ask for a copy of our last inspection report. Tell the office, which gives it within one business day.
What's inside
18 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (s. 408.811, F.S.)
- 5. Kinds of Inspection
- 6. When a Surveyor Arrives
- 7. Deficiency Classes and Fines
- 8. Correcting Deficiencies and Plans of Correction
- 9. Inspection Reports Are Public
- 10. Reporting Unlicensed Providers
- 11. Responsibilities
- 12. Records and Compliance Monitoring
- 13. Staff Training
- 14. References
- 15. Related Policies and Forms
- 16. Approval
- 17. Revision History
An inspector may ask
- Who can give me access to client records right now?
- Please give me a list of your current clients.
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