Public Information, Advertising, and Use of the Home Health Agency Name
Makes the Administrator responsible for the accuracy of every advertisement, brochure, website, and public statement, limits public material to services the Department has approved on the license and to the approved service area, protects the protected terms "home health agency" and "home health", and, if the Agency is Medicare-certified, reviews public information on services and limits at least annually.
About this policy
- Policy number
- CA-HH-BUS-04
- Version
- 1.0
- Main rule
- 22 CCR §74718(a)(5)
- Library
- California home health · 58 policies
- Category
- Business
- Sections
- 16
In short
- Only use brochures, flyers, and web pages the Administrator has approved.
- Describe only the services we actually provide, in the area we are approved to serve.
- Do not promise visits, services, or staff that are not in the patient’s plan.
- Send any question from the media, a lawyer, or a regulator to the Administrator.
What's inside
16 sections. The full text comes with the One-time Policy Pack.
- Terms of Reference
- 1. Purpose
- 2. Scope
- 3. Definitions
- 4. Policy Statement (22 CCR §74718(a)(5))
- 5. Approving Public Material
- 6. What Public Material May and May Not Say
- 7. Review
- 8. Statements by Staff
- 9. Responsibilities
- 10. Records and Compliance Monitoring
- 11. Staff Training
- 12. References
- 13. Related Policies and Forms
- 14. Approval
- 15. Revision History
An inspector may ask
- Who approves your brochures, website, and advertisements?
- Do your materials list only the services and counties on your license?
See Cura Core with your agency's name on it.
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