{"ref":"TX-HR-04","title":"Volunteers","category":"Human resources","summary":"Sets the conditions under which the Agency may use volunteers: the same background checks as employees, written role descriptions, orientation, supervision, and a volunteer record for each person.","inShort":["Volunteers never replace attendants. Do not hand personal care, like bathing, toileting, transfers, or feeding, to a volunteer.","Volunteers do not handle medicines or client money, or drive clients unless the Administrator approves it in writing.","If you volunteer, you get the same background checks as staff, and orientation, before meeting any client.","A client can say no to a volunteer at any time, and their services stay exactly the same."],"primaryCitation":"26 TAC §558.248","citations":["26 TAC §558.248","26 TAC §558.245","26 TAC §558.246","26 TAC §558.247","26 TAC §558.282","26 TAC §558.404","Tex. Health & Safety Code ch. 142","Tex. Health & Safety Code ch. 250"],"federalCitations":["45 CFR Part 164"],"surveyorAsks":["Do you use volunteers? Show me the file for one, including the registry searches and orientation.","What tasks may a volunteer perform, and what may they never do?"],"forms":[],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (26 TAC §558.248)","5. Procedure","6. Responsibilities","6.1 Staff Training","7. Records","7.1 Compliance Monitoring","8. References","9. Related Documents","10. Approval","11. Revision History"],"version":"1.1","sample":false,"pack":"tx-pas","state":"Texas","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Home Care Agency","legalName":"Sample Home Care Agency, LLC","logo":null}}