{"ref":"TX-HH-GOV-03","title":"License Conditions, Changes Reported to HHSC, and Branch Offices","category":"Governance","summary":"Lists the changes the Agency must report to HHSC and the time allowed for each, sets out how operating hours, the service area, and branch offices are managed, and explains the federal disclosure and branch rules that apply if the Agency is Medicare-certified.","inShort":["We may only serve patients who live in our licensed service area: Travis and Williamson Counties.","Check the patient’s address before the first visit. If it is outside our area, tell the office.","Our office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Central. If the office has to close during those hours, a notice and a phone message tell people how to reach us.","Changes to our name, address, phone, hours, or managers must be reported to HHSC on time. Tell the Administrator about any change you know of.","We only provide the services our license allows."],"primaryCitation":"26 TAC §558.218","citations":["Tex. Health & Safety Code ch. 142","Tex. Health & Safety Code §142.009","26 TAC §558.23","26 TAC §558.208","26 TAC §558.210","26 TAC §558.211","26 TAC §558.213","26 TAC §558.214","26 TAC §558.215","26 TAC §558.216","26 TAC §558.217","26 TAC §558.218","26 TAC §558.219","26 TAC §558.220","26 TAC §558.256","26 TAC §558.321"],"federalCitations":["42 CFR §484.100","42 CFR §484.105(d)","42 CFR §484.2"],"surveyorAsks":["What are your written operating hours, and what happens when the office is closed during those hours?","Show me your licensed service area. Has any patient been served outside it?"],"forms":[],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (26 TAC §558.218)","5. Fees","6. Operating Hours, Office Closure, and Display of License","7. Service Area and License Categories","8. Branch Offices","9. Procedure for Reporting a Change","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"tx-lhhs","state":"Texas","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Home Health Agency","legalName":"Sample Home Health Agency, LLC","logo":null}}