{"ref":"TX-GOV-02","title":"Administrative and Supervisory Responsibilities","category":"Governance","summary":"Sets out what the governing body, the Administrator, the Alternate Administrator, and supervisors are each accountable for, and guarantees that a qualified leader is reachable during every hour the Agency operates.","inShort":["Pat Sample runs the agency day to day. When they are away, Jo Sample is in charge.","During office hours, you can always reach the Administrator or the Alternate Administrator at (512) 555-0100.","After hours, call the after-hours line. The on-call supervisor answers and can reach a leader at any time.","Your supervisor directs your work. If something is beyond what your supervisor can decide, they take it to the Administrator.","Your supervisor visits to check that care follows each client’s service plan. Follow the plan at every visit."],"primaryCitation":"26 TAC §558.243","citations":["26 TAC §558.243","26 TAC §558.242","26 TAC §558.244","26 TAC §558.281","26 TAC §558.290","26 TAC §558.404","Tex. Health & Safety Code ch. 142"],"federalCitations":[],"surveyorAsks":["Who is available to staff and clients during operating hours when the Administrator is out of the office?","Show me the governing body’s written appointment of the Administrator and Alternate Administrator."],"forms":[],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (26 TAC §558.243)","5. Procedure","6. Responsibilities","6.1 Staff Training","7. Records","7.1 Compliance Monitoring","8. References","9. Related Documents","10. Approval","11. Revision History"],"version":"1.1","sample":false,"pack":"tx-pas","state":"Texas","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Home Care Agency","legalName":"Sample Home Care Agency, LLC","logo":null}}