{"ref":"TX-ETH-02","title":"Compliance Program","category":"Ethics","summary":"Sets out how the Agency prevents, finds, and fixes billing and conduct problems through a written compliance program with a compliance lead, training, routine monitoring, and a way for anyone to raise a concern without fear of retaliation.","inShort":["Follow the Agency’s code of conduct and never offer or accept anything of value for a referral.","Report any billing mistake or conduct concern to Pat Sample right away, even if you caused it.","You will never be punished for reporting a concern in good faith.","Complete your compliance training every year, even if you have taken it before.","If you are unsure whether something is allowed, ask before you act."],"primaryCitation":"1 TAC §371.1655","citations":["1 TAC §371.1655","Tex. Hum. Res. Code ch. 36","Tex. Hum. Res. Code §36.115"],"federalCitations":["42 U.S.C. §1320a-7b(b)","42 U.S.C. §1320a-7a(a)(5)","42 U.S.C. §1320a-7","31 U.S.C. §3729","42 U.S.C. §1320a-7k(d)","45 CFR Parts 160 and 164"],"surveyorAsks":["Show me your written compliance program and who is responsible for it.","How does an employee report a concern about billing or conduct, and can they do it anonymously?"],"forms":[],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement","5. Procedure","6. Responsibilities","6.1 Staff Training","7. Records","7.1 Compliance Monitoring","8. References","9. Related Documents","10. Approval","11. Revision History"],"version":"1.1","sample":false,"pack":"tx-pas","state":"Texas","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Home Care Agency","legalName":"Sample Home Care Agency, LLC","logo":null}}