{"ref":"PA-HSP-PR-01","title":"Patient Rights and Responsibilities","category":"Client rights","summary":"Sets out the rights of every hospice patient of the Agency, how and when the Agency gives the spoken and written notice of rights and responsibilities and obtains the signed acknowledgment, who exercises the rights of a patient who cannot, the written information Medical Assistance recipients must receive before admission, the patient's responsibilities, and how staff protect the rights in daily practice.","inShort":["At the first visit, before any care, explain the patient's rights out loud and give the written notice in the patient's language.","Get the patient or representative to sign the acknowledgment. If they cannot or will not sign, write down why.","If the patient cannot understand, give the notice to the representative and give it to the patient later when able.","Medical Assistance patients get written information before admission, including the hospitals and nursing facilities we use: Sample General Hospital and Sample Nursing and Rehabilitation Center.","Report any suspected abuse, neglect or theft to the Administrator right away. Never punish anyone for complaining or reporting."],"primaryCitation":"42 CFR §418.52","citations":["55 Pa. Code §1130.52(a)(3)","28 Pa. Code §51.12","35 P.S. §10225.302(c)","20 Pa.C.S. §5461","20 Pa.C.S. §5428"],"federalCitations":["42 CFR §418.52","42 CFR §418.3","42 CFR §418.104(a)(2)","42 CFR §418.24(b)(7)","42 CFR Part 489, Subpart I","45 CFR Parts 160 and 164","45 CFR Part 92"],"surveyorAsks":["Show me where this patient received spoken and written notice of rights during the initial assessment visit, before care was furnished.","Where is the signed acknowledgment that the patient or representative received a copy of the notice?"],"forms":[{"ref":"PA-HSP-PR-01-A","title":"Notice of Patient Rights and Responsibilities"},{"ref":"PA-HSP-PR-01-B","title":"Patient Rights Acknowledgment"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 CFR §418.52)","5. Giving Notice of Rights at the Start of Care","5.1 When the patient cannot receive the notice","5.2 Who exercises the patient's rights","6. The Patient's Rights","7. Patient Responsibilities","8. Written Information for Medical Assistance Recipients Before Admission","9. Protecting Rights in Daily Practice","10. Where Patients Can Get Help Outside the Agency","11. Repeating and Updating the Notice","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"pa-hospice","state":"Pennsylvania","service":"Hospice","guides":[{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}