{"ref":"PA-HH-HR-01","title":"Personnel Policies, Qualifications, Orientation, Staff Education, and Evaluation","category":"Human resources","summary":"Supports the Agency’s personnel practices with written personnel policies: a job description and qualifications for every position, license verification, orientation before patient contact, ongoing staff education and in-service training, identification tags, and documented performance evaluations, as 28 Pa. Code §601.21(d)-(f) and, for a Medicare-certified agency, 42 CFR §484.115 require.","inShort":["You must meet the qualifications for your job and keep your license current; tell us at once if it changes.","You complete orientation before you visit patients on your own.","Wear your identification tag with your full name and title when you work.","Aides complete at least 12 hours of in-service training every 12 months.","Your work is evaluated after 90 days and every year."],"primaryCitation":"28 Pa. Code §601.21(f)","citations":["28 Pa. Code §601.6","28 Pa. Code §601.21(d)","28 Pa. Code §601.21(e)","28 Pa. Code §601.21(f)","28 Pa. Code §601.32(b)","28 Pa. Code §601.33(a)","28 Pa. Code §601.34","28 Pa. Code §601.35(a)","28 Pa. Code §51.1a","28 Pa. Code §51.6","6 Pa. Code §15.146(a)(4)"],"federalCitations":["42 CFR §484.115","42 CFR §484.100(b)","42 CFR §484.75(b)(9)","42 CFR §484.80(d)"],"surveyorAsks":["Show me the job description and qualifications for this position, and how this employee meets them.","Where is this nurse’s orientation record? What did it cover, and was it completed before her first visit?"],"forms":[{"ref":"PA-HH-HR-01-A","title":"New Hire Orientation and Competency Checklist"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (28 Pa. Code §601.21(f))","5. Job Descriptions and Qualifications","6. Hiring Steps","7. Orientation","8. Competency and Supervision of New Staff","9. Staff Education and In-Service Training","10. Identification Tags","11. Performance Evaluation","12. Discipline and Conduct","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"pa-hha","state":"Pennsylvania","service":"Home health","guides":[{"path":"/guides/staff-policy-acknowledgment/","h1":"Staff policy acknowledgment: how read-and-sign works in home care"},{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}