{"ref":"PA-HC-SVC-02","title":"Scope of Home Care Services","category":"Service delivery","summary":"Defines the five home care services the Agency provides under its Chapter 611 license (personal care, assistance with instrumental activities of daily living, companionship services, respite care, and specialized care), lists the skilled tasks direct care workers never perform, and sets out how a request for a task outside that scope is declined and referred.","inShort":["Do only the tasks written in the consumer’s service plan.","Our services are non-skilled: personal care, help around the house, companionship, respite, and specialized care.","Never give injections, set up or give medications, change wound dressings, or do catheter or tube care, even if someone asks.","If someone asks for a task you cannot do, say no politely, keep the consumer safe, and call your supervisor before you leave.","In an emergency, call 911 first."],"primaryCitation":"28 Pa. Code §611.5","citations":["28 Pa. Code §611.5","35 P.S. §448.802a","28 Pa. Code §611.3","28 Pa. Code §611.4(c)","35 P.S. §448.808(b)","28 Pa. Code §611.57(c)(1)","28 Pa. Code §51.3(a)","55 Pa. Code §52.14(g)","55 Pa. Code §52.14(q)"],"federalCitations":[],"surveyorAsks":["Which home care services does your agency provide, and where are they listed for the consumer?","What would a direct care worker do if a family member asked them to change a dressing or give an insulin injection?"],"forms":[{"ref":"PA-HC-SVC-02-A","title":"Task Limits Quick Reference for Direct Care Workers"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (28 Pa. Code §611.5)","5. Services the Agency Provides","6. Tasks Direct Care Workers Never Perform","7. When Someone Asks for a Task Outside the Scope","8. Approving Specialized Care","9. Telling Consumers What Services They Will Receive","10. Adding a New Type of Service","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"pa-hca","state":"Pennsylvania","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}