{"ref":"PA-HC-GOV-05","title":"Agency Closure and Cessation of Services","category":"Governance","summary":"Sets out what the Agency does if it decides to close or to stop a service: written notice to the Department of Health at least 60 days ahead, at least 10 calendar days’ written notice to each consumer (30 days for waiver participants, with notice to the Department of Human Services), help moving consumers to another provider, and safe keeping of records after closure.","inShort":["If the Agency ever closes or stops a service, every consumer gets written notice ahead of time and help finding a new agency.","Keep providing care as scheduled until the consumer’s last day with us or until the new agency starts.","Do not tell consumers about a closure before the office does. Send questions to Pat Sample.","Return all Agency property and consumer papers on your last day."],"primaryCitation":"28 Pa. Code §51.3(c)","citations":["28 Pa. Code §51.3(c)","28 Pa. Code §611.57(a)(2)","35 P.S. §448.806c(a)(2)","55 Pa. Code §52.61","55 Pa. Code §52.43(m)","55 Pa. Code §52.14(j)(4)"],"federalCitations":["45 CFR §164.530(j)"],"surveyorAsks":["If you had to close, how would you make sure no consumer is left without care?","Who would hold your records after closure, and how would a consumer get a copy?"],"forms":[{"ref":"PA-HC-GOV-05-A","title":"Notice to Consumers of Agency Closure"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (28 Pa. Code §51.3(c))","5. Closure Procedure","6. Ending One Service or One Location","7. Revocation, Suspension, or Non-Renewal of the License","8. Responsibilities","9. Records and Compliance Monitoring","10. Staff Training","11. References","12. Related Policies and Forms","13. Approval","14. Revision History"],"version":"1.0","sample":false,"pack":"pa-hca","state":"Pennsylvania","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}