{"ref":"PA-HC-GOV-03","title":"Notifications to the Department, Changes to the License, and Exceptions","category":"Governance","summary":"Lists every written notice the Agency must give the Department of Health (new or ceased services, ownership and management changes, address and county changes, serious noncompliance) and, for waiver providers, the Department of Human Services, with the lead times the rules set, and explains how the Agency asks for an exception to a regulation.","inShort":["The Department of Health must be told in writing before we add or stop a service, change owners, or move the office.","Tell Pat Sample right away if you hear about any planned change of this kind.","If we ever get permission to do something differently from the rules (an exception), we keep the approval letter in the office.","Serious events that could put consumers at risk are reported right away under the incident policy."],"primaryCitation":"28 Pa. Code §51.3","citations":["28 Pa. Code §51.3","28 Pa. Code §51.4","28 Pa. Code §51.31","28 Pa. Code §51.33","28 Pa. Code §51.34","28 Pa. Code §51.13(c)","55 Pa. Code §52.14(j)","55 Pa. Code §52.14(k)","55 Pa. Code §52.44"],"federalCitations":[],"surveyorAsks":["Have you added or stopped any service since your last inspection? When did you tell the Department?","Has ownership changed by 5% or more? Show me the Department’s approval."],"forms":[{"ref":"PA-HC-GOV-03-A","title":"Department Notification and Change Log"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (28 Pa. Code §51.3)","5. Notices to the Department of Health","6. Notices to the Department of Human Services (waiver providers)","7. Requesting an Exception","8. Responsibilities","9. Records and Compliance Monitoring","10. Staff Training","11. Pennsylvania Department of Health Contact","12. References","13. Related Policies and Forms","14. Approval","15. Revision History"],"version":"1.0","sample":false,"pack":"pa-hca","state":"Pennsylvania","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}