{"ref":"PA-HC-GOV-02","title":"Administrator and Management Responsibilities","category":"Governance","summary":"Names the Administrator as the person responsible for day-to-day operation, provides for a written Alternate Administrator, sets out the Administrator’s duties, and explains how a change of Administrator is reported to the Department of Health within 30 days with the documents the Department asks for.","inShort":["Pat Sample runs the Agency day to day. When they are away, Jo Sample is in charge.","Outside office hours, call (717) 555-0199 to reach the on-call supervisor.","Tell the Administrator right away about any suspected abuse, any inspection visitor, or any serious complaint.","If the Administrator changes, the office tells the Department of Health in writing."],"primaryCitation":"28 Pa. Code §51.4(c)","citations":["28 Pa. Code §51.4(c)","28 Pa. Code §611.52(a)","28 Pa. Code §611.52(f)","28 Pa. Code §611.53(c)","35 P.S. §448.806(d.1)(4)","35 P.S. §10225.502","35 P.S. §10225.505","35 P.S. §10225.706"],"federalCitations":[],"surveyorAsks":["Who is responsible for the day-to-day operation of the Agency, and who acts when that person is away?","Show me the written designation of the Administrator and Alternate Administrator."],"forms":[{"ref":"PA-HC-GOV-02-A","title":"Written Designation of Administrator and Alternate Administrator"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (28 Pa. Code §51.4(c))","5. Qualifications and Duties","6. Absence of the Administrator","7. Change of Administrator: Notice to the Department","8. Consequences of Non-Compliance","9. Responsibilities","10. Records and Compliance Monitoring","11. Staff Training","12. References","13. Related Policies and Forms","14. Approval","15. Revision History"],"version":"1.0","sample":false,"pack":"pa-hca","state":"Pennsylvania","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}