{"ref":"PA-HC-EP-01","title":"Emergency Preparedness and Continuity of Services","category":"Emergency preparedness","summary":"Prepares the Agency to keep consumers safe and services running in storms, floods, extreme heat or cold, fires, power and phone outages, disease outbreaks, staff shortages and other emergencies: a named disaster coordinator and alternate, a yearly hazard review, a priority list of consumers who cannot go without care, an emergency plan for each consumer, a call-down and communication plan, staff duties, Department of Health notice when services are significantly disrupted, waiver back-up plans, and an annual exercise.","inShort":["In an emergency, answer the office’s call-down and tell us whether you can work safely.","Consumers who cannot go without help are contacted and covered first.","Never drive into flood water or closed roads. If you cannot reach a consumer, tell the office at once.","Know where each consumer’s emergency plan is kept and who their back-up caregiver is.","The disaster coordinator is Avery Sample ((717) 555-0119)."],"primaryCitation":"28 Pa. Code §51.3(g)(11)","citations":["28 Pa. Code §51.3(g)(11)","28 Pa. Code §51.3(g)(12)","28 Pa. Code §51.3(g)(14)","28 Pa. Code §611.55(b)(7)","55 Pa. Code §52.25(a)(9)","55 Pa. Code §52.25(b)","55 Pa. Code §52.17"],"federalCitations":[],"surveyorAsks":["Who leads your emergency plan? Show me your priority list of consumers.","What happens to a high-priority consumer if a snowstorm stops their worker getting there?"],"forms":[{"ref":"PA-HC-EP-01-A","title":"Consumer Emergency Priority List"},{"ref":"PA-HC-EP-01-B","title":"Consumer Emergency Plan"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (28 Pa. Code §51.3(g)(11))","5. Planning","6. Consumer Priority Levels and Emergency Plans","7. Response","8. Disease Outbreaks","9. Recovery and Exercises","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"pa-hca","state":"Pennsylvania","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}