{"ref":"OH-HSP-VOL-01","title":"Volunteer Program","category":"Human resources","summary":"Sets out how the Agency recruits, screens, orients, trains, supervises and keeps volunteers; the roles volunteers may and may not fill; the volunteer place on every interdisciplinary team; and the records of volunteer hours and cost savings, including the federal level of activity of at least five percent of paid patient care hours.","inShort":["Volunteers are part of every hospice team in Ohio. Quinn Sample supervises all volunteers.","Finish your volunteer orientation, criminal records check and health screening before you visit any patient.","Stay within your role. Never handle, count or dispose of medicines, and never accept money or gifts.","Call the hospice first if a patient has an emergency or dies during your visit.","Record every visit, and report any sign of abuse or missing medicine the same day."],"primaryCitation":"OAC 3701-19-13","citations":["OAC 3701-19-13","ORC 3712.01(A)(9), (D)","OAC 3701-19-09(A)-(B), (E)-(F)","OAC 3701-19-01","ORC 3712.09(A)(1)","ORC 3712.062(A)"],"federalCitations":["42 CFR §418.78","42 CFR §418.3","42 CFR §418.100(g)(3)","42 CFR §418.114(d)"],"surveyorAsks":["Show me a volunteer's orientation record. Does it cover all the topics the Ohio rule lists?","Who supervises volunteers, and how are volunteers available to patients and families when needed?"],"forms":[{"ref":"OH-HSP-VOL-01-A","title":"Volunteer Orientation Record and Agreement"},{"ref":"OH-HSP-VOL-01-B","title":"Volunteer Hours and Cost Savings Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (OAC 3701-19-13; 42 CFR §418.78)","5. Recruitment and Retention","6. Screening Before Service","7. Orientation and Training","8. Roles Volunteers May and May Not Fill","9. Supervision and Availability","10. Volunteers on the Interdisciplinary Team","11. Level of Activity and Cost Savings","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"oh-hospice","state":"Ohio","service":"Hospice","guides":[{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}