{"ref":"OH-HH-SG-03","title":"Allegations Against Staff: Protection, Investigation, and Reporting","category":"Safeguarding","summary":"When anyone alleges that a person furnishing services on the Agency’s behalf mistreated, neglected or abused a patient, caused an injury of unknown source, or misappropriated a patient’s property, the Agency protects the patient at once, makes every outside report the law requires, removes the staff member from patient contact while it investigates, prevents retaliation, investigates and documents the allegation and its resolution, and acts on the findings, including reports to licensing boards.","inShort":["If anyone says a staff member hurt, neglected or took something from a patient, make the patient safe and report it at once.","Make any report the law requires, such as to adult protective services, yourself and immediately, then tell the clinical manager.","The staff member is kept away from patients while the Agency investigates.","Never discuss the allegation with the patient or family unless the investigator asks, and never treat anyone differently because they complained.","Cooperate fully and honestly with the investigation."],"primaryCitation":"42 CFR §484.50(e)","citations":["ORC 5101.63","ORC 5101.63(E)","ORC 2151.421","ORC 5123.61","ORC 4723.34","OAC 3701-60-05(B)","OAC 5160-44-05"],"federalCitations":["42 CFR §484.50(e)(1)","42 CFR §484.50(e)(2)","42 CFR §484.50(c)(2)","42 CFR §484.50(c)(11)"],"surveyorAsks":["Show me your investigation of the last allegation against a staff member, from report to resolution.","What do you do with the staff member while you investigate?"],"forms":[{"ref":"OH-HH-SG-03-A","title":"Staff Allegation Investigation Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 CFR §484.50(e))","5. First Hour: Protect and Report","6. Preventing Retaliation","7. Investigation","8. Actions After the Investigation","9. Reports to Licensing Boards","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"oh-hha","state":"Ohio","service":"Home health","guides":[{"path":"/guides/abuse-neglect-exploitation-reporting/","h1":"Abuse, neglect and exploitation policies: what each state requires"},{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}