{"ref":"OH-HH-PR-01","title":"Patient Rights and Responsibilities","category":"Client rights","summary":"Gives every patient, whatever the payer, the rights in 42 CFR §484.50: written notice of rights, responsibilities and the transfer and discharge policies at the initial evaluation visit before care, the Administrator’s complaint contact, the OASIS privacy notice, a signed acknowledgment, notice to a patient-selected representative within 4 business days, the Ohio Department of Health Home Health Hotline, local advocacy agencies, and immediate reporting of suspected abuse, neglect and exploitation under ORC 5101.63.","inShort":["Give the patient the rights notice and explain it at the first visit, before any care.","Get the patient’s or legal representative’s signature on the acknowledgment. Send the notice to a patient-selected representative within 4 business days.","Respect every right: the patient may refuse any care, and must never face reprisal for complaining.","Show the patient the Ohio Department of Health Home Health Hotline, 1-800-669-3534, and the local help agencies on the notice.","If you suspect abuse, neglect or exploitation, report it right away to the Agency and to Adult Protective Services, 1-855-OHIO-APS (1-855-644-6277)."],"primaryCitation":"42 CFR §484.50","citations":["ORC 3740.03(A)(1)(a)","OAC 3701-60-03(A)(3)","ORC 5101.63","ORC 2151.421","ORC 1337.12","OAC 5160-45-03","OAC 5160-45-03(A)","OAC 5160-45-03(B)"],"federalCitations":["42 CFR §484.50","42 CFR §484.50(a)","42 CFR §484.50(b)","42 CFR §484.50(c)","42 CFR §484.50(c)(9)","42 CFR §484.50(c)(10)","42 CFR §484.50(e)(2)","42 CFR §489.102","45 CFR §164.520"],"surveyorAsks":["Show me the rights notice you give patients and the signed acknowledgment for this patient.","When during the first visit were the rights explained, and was it before any care was given?"],"forms":[{"ref":"OH-HH-PR-01-A","title":"Notice of Patient Rights and Responsibilities"},{"ref":"OH-HH-PR-01-B","title":"Acknowledgment of Receipt of Patient Rights and Agency Policies"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 CFR §484.50)","5. Why the Agency Applies the Federal Rights to Every Patient","6. What the Patient Receives Before Care Is Furnished","7. Rights of Every Patient","8. Patients on an Ohio Medicaid Waiver","9. Patient Responsibilities","10. Explaining Rights and Confirming Understanding","11. Representatives and the Exercise of Rights","12. Protecting Rights in Daily Practice","13. Reporting Suspected Abuse, Neglect, or Exploitation","14. Complaints, the State Hotline, and Outside Help","15. Responsibilities","16. Records and Compliance Monitoring","17. Staff Training","18. References","19. Related Policies and Forms","20. Approval","21. Revision History"],"version":"1.0","sample":false,"pack":"oh-hha","state":"Ohio","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}