{"ref":"OH-HC-SVC-01","title":"Scope of Nonmedical Home Health Services and Clients Served","category":"Service delivery","summary":"Defines the nonmedical home health services the Agency is licensed to provide under Ohio law (home health aide services and personal care services), lists the services the Agency actually offers, states plainly that it does not provide skilled nursing, therapy or medical social services, and sets the types of clients it accepts, the clients it refers elsewhere, and its hours, service area and languages. It is the service list and related policy the Agency files with its license application.","inShort":["The Agency is licensed for nonmedical home health services only: personal care, home health aide services, homemaker, respite and errands.","We never provide or offer skilled nursing, therapy or medical social services. Never call yourself a nurse at work.","Do only the services in the client's activity plan.","If anyone asks for a service we do not offer, tell your supervisor.","Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern. After hours, call (614) 555-0199."],"primaryCitation":"ORC 3740.01(N)","citations":["ORC 3740.01(D), (G), (H), (N), (Q)","ORC 3740.02(A)","ORC 3740.99","OAC 3701-60-01(K), (R), (V), (Y)","OAC 3701-60-02","OAC 3701-60-03(B)(3)(d), (h), (i), (E), (I)","OAC 173-39-02.11(A), (C)(2)(a)","OAC 173-39-02.8(A), (B)(3)","OAC 5160-46-04(A)(1), (A)(5)","ORC 2151.421"],"federalCitations":[],"surveyorAsks":["Which nonmedical home health services does the Agency provide, and is that the list you filed with the Department of Health?","How do you make sure staff never provide, or advertise, skilled nursing or therapy?"],"forms":[],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (ORC 3740.01(N))","5. Services the License Covers","6. Services the Agency Offers","7. Services the Agency Does Not Provide","8. Program Definitions for Medicaid Clients","9. Types of Clients Served","10. Adults, Children and Special Needs","11. Referrals the Agency Declines","12. Hours, Service Area and Languages","13. Describing Services Accurately","14. Adding or Stopping a Service","15. Responsibilities","16. Records and Compliance Monitoring","17. Staff Training","18. References","19. Related Policies and Forms","20. Approval","21. Revision History"],"version":"1.0","sample":false,"pack":"oh-hca","state":"Ohio","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}