{"ref":"OH-HC-SUP-01","title":"Supervision of Aides and Supervisory Visits","category":"Service delivery","summary":"Sets who may supervise aides, how supervision is available whenever aides work, and how often supervisors visit each client: at least once every sixty days for PASSPORT personal care (with at least two in-person visits a year), at least every ninety days for ODA homemaker, at least every sixty days face to face with the aide present for Ohio Home Care Waiver personal care, and every ninety days in person for private-pay clients as the Agency's own standard. Covers what happens at each visit, the record each visit needs (Form OH-HC-SUP-01-A), extra visits after complaints or changes, and missed visits.","inShort":["Every aide has a supervisor who can be reached whenever aides are working, at (614) 555-0199.","For PASSPORT personal care, the supervisor is an RN or an LPN directed by an RN.","Supervisors visit clients regularly to check the care, the client's satisfaction and the aide's work.","Call your supervisor with any question or concern. You do not have to wait for a visit."],"primaryCitation":"ORC 173.525(B)","citations":["ORC 173.525(B)","OAC 173-39-01(B)","OAC 173-39-02.11(C)(2), (C)(4)","OAC 173-39-02.8(B)(3), (B)(5)(b), (B)(6)","OAC 5160-46-04(A)(7)(c), (d)"],"federalCitations":[],"surveyorAsks":["Who supervises your personal care aides, and what are their qualifications?","Show me the last two supervisory visits for this PASSPORT client. Were at least two in person this year?"],"forms":[{"ref":"OH-HC-SUP-01-A","title":"Supervisory Visit Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (ORC 173.525(B))","5. Who May Supervise","6. Supervision Whenever Aides Work","7. The Initial Supervisory Visit","8. How Often Supervisors Visit","9. Scheduling and Tracking Visits","10. What Happens at a Supervisory Visit","11. The Visit Record","12. Extra Visits","13. When a Visit Is Late or Missed","14. Supervision Outside Home Visits","15. Responsibilities","16. Records and Compliance Monitoring","17. Staff Training","18. References","19. Related Policies and Forms","20. Approval","21. Revision History"],"version":"1.0","sample":false,"pack":"oh-hca","state":"Ohio","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}