{"ref":"OH-HC-ETH-02","title":"Client Property, Money, Gifts, and Claims for Theft or Damage","category":"Ethics","summary":"Protects clients' money and belongings: what staff may and may not do with client property and funds, how errands and purchases with a client's money are handled and receipted, the liability insurance and written theft or damage claim instructions the Agency keeps, and how a suspected theft or a claim for loss is handled.","inShort":["Never use a client's card or PIN, and never be named on a client's bank account.","For errands, count the client's cash together before you go, and bring back the receipt and the change. Fill in the errand record.","Do not use a client's things, food or drink without permission.","If something seems to be missing, tell your supervisor right away.","Clients get written instructions on how to claim for theft or damage."],"primaryCitation":"OAC 173-39-02(A)(5)","citations":["ORC 3740.01(D)(2), (Q)(2), (6)","ORC 5101.60(J)","OAC 173-39-02(A)(5)","OAC 173-39-02(B)(3)(a), (b)","OAC 173-39-02(B)(8)(c), (j), (k), (l)","OAC 5160-44-31(D)(3), (F)","OAC 5160-44-05(B)(1)(c), (d), (D)(1)"],"federalCitations":[],"surveyorAsks":["Show me your insurance coverage for clients' losses due to theft or property damage.","What written instructions do you give a client who wants to claim for a loss?"],"forms":[{"ref":"OH-HC-ETH-02-A","title":"How to Claim for Loss Due to Theft or Property Damage"},{"ref":"OH-HC-ETH-02-B","title":"Errand and Purchase Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (OAC 173-39-02(A)(5))","5. What Staff May and May Not Do","6. Errands and Purchases","7. Keys, Codes and Valuables","8. Insurance and Claims for Theft or Damage","9. Suspected Theft or Exploitation","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"oh-hca","state":"Ohio","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}