{"ref":"OH-HC-ETH-01","title":"Code of Conduct and Professional Boundaries","category":"Ethics","summary":"The Agency's code of conduct for everyone who works with clients. It adopts, for all clients, the Ohio Department of Aging's list of unethical, unprofessional, disrespectful and illegal behavior and the Ohio Department of Medicaid's conduct rules for waiver providers, sets professional boundaries, and explains how concerns are reported and handled.","inShort":["Never accept gifts, tips, money or loans from a client or the family.","During visits: no personal phone calls or texts, no TV or games, no smoking, no sleeping, and never bring anyone or a pet with you.","Never become a client's power of attorney, guardian or representative, and never buy from or sell to a client.","Do not post anything about a client on social media. Do not discuss religion, politics or your personal problems.","Report any breach to your supervisor the same day. You will not be punished for reporting in good faith."],"primaryCitation":"OAC 173-39-02(B)(8)","citations":["OAC 173-39-02(B)(8)","OAC 173-39-02(C)(1)(c)","OAC 173-39-02.11(C)(3)(b)(ii)","OAC 5160-44-31(A), (D), (E), (F)","OAC 5160-44-32","ORC 5101.63(E)"],"federalCitations":[],"surveyorAsks":["Show me the policy that requires your employees to follow the ODA ethical standards, and the signed acknowledgments.","What may an aide do if a client offers a gift or a tip?"],"forms":[{"ref":"OH-HC-ETH-01-A","title":"Code of Conduct Acknowledgment"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (OAC 173-39-02(B)(8))","5. Behavior That Is Never Allowed","6. Fitness to Work","7. Professional Boundaries","8. Dress, Identification and Honesty","9. Reporting Concerns and Investigation","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"oh-hca","state":"Ohio","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}