{"ref":"NC-HSP-ANE-02","title":"Allegations Against Staff: Health Care Personnel Registry Reports, Investigation and Protection","category":"Safeguarding","summary":"Sets out what happens when anyone furnishing services for the Agency is accused of abusing or neglecting a patient, taking a patient's or the Agency's property or drugs, or committing fraud, or when a patient has an injury of unknown source: immediate report to the Administrator, immediate protection of patients, a report to Health Care Personnel Investigations within 24 hours for unlicensed staff, an investigation with results to the Division within five working days, reports to licensing boards for licensed staff, and, for a Medicare-certified hospice, reports of verified violations within 5 working days.","inShort":["If anyone working for the Agency is accused of hurting or neglecting a patient, or taking a patient's money, property or medicines, tell the Administrator at once.","Report every injury of unknown source the same way.","The accused person is removed from patient contact while the facts are checked.","For unlicensed staff, the Administrator reports to Health Care Personnel Investigations within 24 hours and sends the results within five working days.","Cooperate fully with the investigation. No one is punished for reporting in good faith."],"primaryCitation":"10A NCAC 13O .0102","citations":["10A NCAC 13O .0101","10A NCAC 13O .0102","G.S. 131E-256(a), (b)(5), (c), (d2), (f), (g), (g1)"],"federalCitations":["42 CFR §418.52(b)(4)","42 CFR §418.112(c)(8)","42 CFR §488.301"],"surveyorAsks":["Show me your last allegation against a staff member: when you learned of it, when you reported it to Health Care Personnel Investigations, and when you sent the investigation results.","What did you do to protect patients while the investigation was going on?"],"forms":[{"ref":"NC-HSP-ANE-02-A","title":"Allegation Report and Five-Working-Day Investigation Worksheet"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (10A NCAC 13O .0102)","5. The Acts That Must Be Reported","6. Step by Step","6.1 Counting the five working days","7. Also Report When the Facts Call for It","8. Licensed Staff","9. The Registry","10. Fairness and No Retaliation","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"nc-hospice","state":"North Carolina","service":"Hospice","guides":[{"path":"/guides/abuse-neglect-exploitation-reporting/","h1":"Abuse, neglect and exploitation policies: what each state requires"},{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}