{"ref":"NC-HH-HR-01","title":"Personnel Policies, Job Descriptions, Qualifications, Orientation, In-Service Education, and Performance Evaluation","category":"Human resources","summary":"Requires a written job description with qualifications and responsibilities for every position, sets the qualifications for each clinical discipline, and sets out orientation, competency verification by demonstration, in-service education (the number of hours the North Carolina rules leave to agency policy), and performance evaluation at least annually.","inShort":["Read and sign your job description. Only do tasks that are in it and that you have been trained and checked on.","Before you do a care task alone, you show a nurse or therapist that you can do it safely. This is repeated every year.","Complete orientation before your first patient visit, and at least 12 hours of in-service training every year.","You will get a written performance review at least once a year.","If you are not sure how to do a task, stop and call your supervisor."],"primaryCitation":"10A NCAC 13J .1003(d)","citations":["10A NCAC 13J .0906(b)","10A NCAC 13J .1003(d)","10A NCAC 13J .1003(e)","10A NCAC 13J .1003(f)","10A NCAC 13J .1110(a)","10A NCAC 13J .1110(b)","NC Medicaid Clinical Coverage Policy 3A"],"federalCitations":["42 CFR §484.115","42 CFR §484.80(d)","42 CFR §484.105(b)(1)","42 CFR §484.102(d)","29 CFR §1910.1030(g)(2)"],"surveyorAsks":["Show me the job description for this position, signed by the employee.","How do you verify that each caregiver can safely do every task you assign? Who observes the demonstration?"],"forms":[{"ref":"NC-HH-HR-01-A","title":"Orientation and Competency Verification Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (10A NCAC 13J .1003(d) to (f); 42 CFR §484.115)","5. Job Descriptions","6. Qualifications by Position","7. Orientation","8. Competency Verification","9. In-Service Education","10. Performance Evaluation","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"nc-hha","state":"North Carolina","service":"Home health","guides":[{"path":"/guides/staff-policy-acknowledgment/","h1":"Staff policy acknowledgment: how read-and-sign works in home care"},{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}