{"ref":"NC-HH-GOV-03","title":"Licensure, Inspections, Plans of Correction, Accreditation, and Notices to the Division of Health Service Regulation","category":"Governance","summary":"Explains how the Agency keeps its North Carolina home care license, posts it, renews it before it expires at midnight on December 31, and gives the Division of Health Service Regulation the written notices the rules require. Sets out how staff cooperate with unannounced inspections, file a plan of correction within 10 working days, report accreditation results within 30 days, and tell patients within 10 days of any action against the license.","inShort":["State inspectors can come at any time without warning. Let them in, ask for ID, and call the person in charge right away.","Never change, hide or remove a record. Give inspectors what they ask for.","Inspectors may visit patients at home. Agency staff ask the patient for permission while the inspector is there.","Our license is posted in the office. It lists every service we are allowed to provide.","Patients are told in writing within 10 days if the state takes action against our license."],"primaryCitation":"10A NCAC 13J .0903","citations":["10A NCAC 13J .0902","10A NCAC 13J .0903","10A NCAC 13J .0904","10A NCAC 13J .0905","10A NCAC 13J .0906","10A NCAC 13J .0907","G.S. 131E-138","G.S. 131E-140","G.S. 131E-141","G.S. 131E-144.3"],"federalCitations":["42 CFR §484.100","42 CFR §484.100(a)","42 CFR §484.100(b)","42 CFR §424.516(e)"],"surveyorAsks":["Show me your license. Is it posted where the public can see it, and does it list every service you provide?","When did you last renew, and when does the license expire?"],"forms":[{"ref":"NC-HH-GOV-03-A","title":"License, Inspection, and Notice Control Sheet"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (10A NCAC 13J .0902 to .0907; 42 CFR §484.100)","5. Holding, Posting and Renewing the License","6. Written Notices to the Department","7. Inspections and Complaint Investigations","8. Plans of Correction","9. Accreditation and Deemed Status","10. Provisional License, Revocation and Appeals","11. Telling Patients About Action Against the License","12. Compliance With Other Laws","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"nc-hha","state":"North Carolina","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}