{"ref":"NC-HH-GOV-02","title":"Agency Director, Order of Authority, Service Supervisors, and Clinical Manager","category":"Governance","summary":"Sets the qualifications, authority and duties of the agency director (the administrator), the written order of authority when the director is absent, the supervisor designated for each home care service, and the supervising nurse who is also the clinical manager. Requires written notice to the Division of Health Service Regulation within five working days if the agency director position becomes vacant.","inShort":["Our agency director is Pat Sample. When the director is away, Jo Sample is in charge.","Our supervising nurse is Robin Sample, RN. The alternate is Casey Sample, RN.","A registered nurse is always available while aides are caring for patients. Call (919) 555-0199 after hours.","Each service, such as therapy or social work, has a named supervisor. Ask the office who yours is.","Only a registered nurse does aide assessments and aide supervisory visits."],"primaryCitation":"10A NCAC 13J .1001(b)","citations":["10A NCAC 13J .0901","10A NCAC 13J .1001(b)","10A NCAC 13J .1001(c)","10A NCAC 13J .1001(d)","10A NCAC 13J .1001(e)","10A NCAC 13J .1107(f)","10A NCAC 13J .1110(g)"],"federalCitations":["42 CFR §484.105(b)","42 CFR §484.105(c)","42 CFR §484.115(a)","42 CFR §484.115(c)"],"surveyorAsks":["Who is your agency director, and how does that person meet the qualifications in 10A NCAC 13J .1001(b)?","Who is in charge when the agency director is away? Show me the written order of authority."],"forms":[{"ref":"NC-HH-GOV-02-A","title":"Designation of Agency Director, Order of Authority, and Service Supervisors"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (10A NCAC 13J .1001(b) to (e); 42 CFR §484.105(b) and (c))","5. Qualifications of the Agency Director","6. Duties of the Agency Director","7. Order of Authority When the Director Is Absent","8. Service Supervisors","9. Supervising Nurse and Clinical Manager","10. Registered Nurse Availability While Care Is Given","11. Vacancies and Changes","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"nc-hha","state":"North Carolina","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}