{"ref":"NC-HC-SUP-02","title":"Competency and Supervision of Companion, Sitter, and Respite Staff","category":"Service delivery","summary":"Requires documented competency for every task assigned to a companion, sitter or respite worker, and supervision by the designated companion and sitter supervisor through a client contact every three months, a supervisory visit to the home at least every six months, and at least one visit a year while the worker is providing services, each documented with the date, findings and signature. Sets the supervisor's availability and how hands-on needs are referred to the registered nurse.","inShort":["Before you do a task, you show your supervisor you can do it, and it is written down.","Your supervisor contacts each client every three months.","Your supervisor visits each client at home at least every six months, and once a year while you are there.","Your supervisor is available by phone during all hours you work, and can come to the home if needed.","Tell your supervisor the same day if a client seems to need hands-on help."],"primaryCitation":"10A NCAC 13J .1504","citations":["10A NCAC 13J .1504(1)-(6)","10A NCAC 13J .1503(2)","10A NCAC 13J .1501(2)","10A NCAC 13J .1110(a), (b), (e)","10A NCAC 13J .1003(e), (f)(9)","10A NCAC 13J .1202(a)","G.S. 90-640(a)","DHSR Home Care Frequently Asked Questions, Q57","DHSR Home Care Initial Survey Checklist","10A NCAC 13J .1401(b)"],"federalCitations":[],"surveyorAsks":["Who supervises your companions and sitters? Show me the designation.","Show me the competency documentation for this companion for each task on the client's task sheet."],"forms":[{"ref":"NC-HC-SUP-02-A","title":"Companion and Sitter Competency Checklist"},{"ref":"NC-HC-SUP-02-B","title":"Companion and Sitter Supervisory Contact and Visit Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (10A NCAC 13J .1504)","5. The Supervisor and Availability","6. Competency Before Assignment","7. Contact and Visit Schedule","8. What the Supervisor Covers","9. Documenting Contacts and Visits","10. Corrective Action","11. When a Client Needs Hands-On Care","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"nc-hca","state":"North Carolina","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}