{"ref":"NC-HC-HR-07","title":"Contract Services and Arrangements with Other Agencies","category":"Business","summary":"Requires a written agreement, signed by both parties and containing the ten items in 10A NCAC 13J .1111, whenever another agency or individual provides services for the Agency; makes sure contract staff meet the same requirements as Agency staff and are supervised; keeps a complete client record at the Agency; and requires each agreement to be reviewed every year.","inShort":["Some services may be provided by staff of another agency under a written contract.","Contract staff must meet the same requirements as Agency staff, including checks and training.","Contract staff follow the client's plan of care and are supervised by the Agency.","Contract staff return their service notes to the Agency so the client's record is complete.","Report any problem with a contract worker to your supervisor."],"primaryCitation":"10A NCAC 13J .1111","citations":["10A NCAC 13J .1111(a)","10A NCAC 13J .1111(b)","10A NCAC 13J .1111(c)","10A NCAC 13J .1111(d)","10A NCAC 13J .1001(c), (f)","10A NCAC 13J .1003(c)","10A NCAC 13J .1004(c)","G.S. 131E-265(a1)","G.S. 131E-143(a)(1)"],"federalCitations":["45 CFR §164.502(e)","45 CFR §164.504(e)"],"surveyorAsks":["Do you use any other agency or individual to provide client services? Show me the signed agreement.","How do you know contract staff meet the same requirements as your own staff?"],"forms":[{"ref":"NC-HC-HR-07-A","title":"Contract Services Agreement Checklist"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (10A NCAC 13J .1111)","5. What the Written Agreement Contains","6. Before Contract Services Start","7. Supervision and Oversight","8. Annual Review","9. Individual Contractors","10. Vendors Who Do Not Provide Client Services","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"nc-hca","state":"North Carolina","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}